Configuring Exchange on your iOS device

These instructions are applicable to all current iOS devices, including the iPad, iPhone and iPod touch. Please note that while the appearance of these screens on your particular device may vary slightly depending on model and iOS version, the information here is accurate.

 

  1. To add an Exchange account to your iOS device, tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange.
     
  2. On the next screen, enter your complete email address, domain (ad.unh.edu), UNH username, password, and a description (which may be anything you like). 
     

    IOS-exchange-001.png

  3. Your iOS device will now try to locate your Exchange Server using Microsoft's Autodiscovery service. If it cannot locate the server, you will see the screen below. Enter your front-end Exchange Server's complete address in the Server field. Contact your Exchange Server administrator if you are unsure of the address.
    Exchange settings

    Your iOS device will try to create a secure (SSL) connection to your Exchange Server. If it cannot do this, it will try a non-SSL connection. To override the SSL setting, go into Settings > Mail, Contacts, Calendars, select your Exchange account, tap Account Info, then toggle the Use SSL slider.

    After successfully making a connection to the Exchange Server, you may be prompted to change your device passcode to match whatever policies may have been set on your server.

  4. Choose which type or types of data you would like to synchronize: Mail, Contacts, and Calendars. Note that by default, only three days' worth of email is synchronized. To synchronize more, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, and tap on Mail days to sync.

    Note that after configuring an Exchange ActiveSync account, all existing contact and calendar information on the iOS device is overwritten. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer. You can still sync your iOS device wirelessly with MobileMe services.

    Exchange settings

Custom Fields
  • Department: Enterprise Collaboration & Messaging
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
How to turn on/off text and email notifications for Unified Messaging
Viewed 2229 times since Mon, Jan 25, 2016
How to find the email header in Outlook
Viewed 1382 times since Tue, Jan 19, 2016
How to set Automatic Replies in Exchange
Viewed 572 times since Mon, Mar 28, 2016
Create Automatic Reply For Public Folder
Viewed 238 times since Thu, May 18, 2017
How to use your End User Digest to Manage Personal Quarantine, Block List, and Safe List.
Viewed 1286 times since Tue, Jul 19, 2016
How to fix Outlook constantly prompting for password
Viewed 39078 times since Tue, Jan 12, 2016
Manually Configure Exchange Auto Discover
Viewed 1389 times since Mon, Jan 25, 2016
Microsoft Lync collaboration tool
Viewed 687 times since Thu, Apr 2, 2015
Skype for Business 2015 Meetings
Viewed 574 times since Mon, Sep 14, 2015
Skype for Business 2015 - Installation
Viewed 6089 times since Mon, Sep 14, 2015
MENU