Configuring Exchange on your iOS device

These instructions are applicable to all current iOS devices, including the iPad, iPhone and iPod touch. Please note that while the appearance of these screens on your particular device may vary slightly depending on model and iOS version, the information here is accurate.

 

  1. To add an Exchange account to your iOS device, tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange.
     
  2. On the next screen, enter your complete email address, domain (ad.unh.edu), UNH username, password, and a description (which may be anything you like). 
     

    IOS-exchange-001.png

  3. Your iOS device will now try to locate your Exchange Server using Microsoft's Autodiscovery service. If it cannot locate the server, you will see the screen below. Enter your front-end Exchange Server's complete address in the Server field. Contact your Exchange Server administrator if you are unsure of the address.
    Exchange settings

    Your iOS device will try to create a secure (SSL) connection to your Exchange Server. If it cannot do this, it will try a non-SSL connection. To override the SSL setting, go into Settings > Mail, Contacts, Calendars, select your Exchange account, tap Account Info, then toggle the Use SSL slider.

    After successfully making a connection to the Exchange Server, you may be prompted to change your device passcode to match whatever policies may have been set on your server.

  4. Choose which type or types of data you would like to synchronize: Mail, Contacts, and Calendars. Note that by default, only three days' worth of email is synchronized. To synchronize more, go into Settings, then Mail, Contacts, Calendars, select your Exchange account, and tap on Mail days to sync.

    Note that after configuring an Exchange ActiveSync account, all existing contact and calendar information on the iOS device is overwritten. Additionally, iTunes no longer syncs contacts and calendars with your desktop computer. You can still sync your iOS device wirelessly with MobileMe services.

    Exchange settings

Custom Fields
  • Department: Enterprise Collaboration & Messaging
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Request an update to the Global Address List in Outlook
Viewed 106 times since Fri, Sep 1, 2017
Skype for Business 2015 Video Calls
Viewed 700 times since Mon, Sep 14, 2015
Skype for Business 2015 Contacts, Presence, and IM
Viewed 1207 times since Mon, Sep 14, 2015
Why was the email I tried to send marked as spam?
Viewed 88 times since Fri, Oct 6, 2017
How to use your End User Digest to Manage Personal Quarantine, Block List, and Safe List.
Viewed 1577 times since Tue, Jul 19, 2016
Zip Files in UNH Email
Viewed 468 times since Mon, Jun 29, 2015
Create Automatic Reply For Public Folder
Viewed 521 times since Thu, May 18, 2017
Student Email - WildcatsMail Configuration
Viewed 5643 times since Tue, Jun 2, 2015
How to find the email header in Outlook
Viewed 1716 times since Tue, Jan 19, 2016
Apply Bulk Rule - Outlook Client
Viewed 924 times since Wed, Jun 22, 2016
MENU