Accounts Management System FAQ

What is the Accounts Management System?

A single portal for all USNH and campus employees, faculty, staff and students to use for making requests related to their own IT account access as well as the access of others. Accounts include Enterprise and non-Enterprise applications, such as Outlook Exchange email, Banner systems, WebI, Xtender, AD/VPN, Web Time Entry, Fileshares, Drupal, UNHINFO, and more. Additionally, sponsored user access may be requested and managed within the AMS, for users who need access but are not directly affiliated with USNH or a particular campus.

Who Uses the Accounts Management System?

Generally, any employee of USNH or any of the USNH campuses including faculty, staff, student employees, and sponsored users.

How Do I Request Access to the Accounts Management System?

All USNH faculty, staff, and students has access to the AMS with their current UNH credentials. Access is granted based on an individual's role, which means different users may see different options when logged in, based on their campus and employment status. Additionally, users not affiliated with either a campus or USNH can be sponsored for access to certain IT Accounts. More information on Sponsored Users.

How Do I Access the Accounts Management System?

To access, click this link Accounts Management System.  It can also be accessed from the Access Management page on the IT Service Catalog by clicking the "Manage My Access" or "Manage Access for Someone Else" buttons.  There is also a link from the Accounts department page. (Note: Do Not Use Internet Explorer).

Who Can I Contact if I Have Problems Accessing the Accounts Management System?

Contact the UNH IT Service Desk (603) 862-4242 to report any issues accessing the Accounts Management System. (Note: Do Not Use Internet Explorer).

How Do I Report a Bug in the Accounts Management System?

To report a bug in the AMS, use the ITSM Applications Service Request form.

How Do I Request an Enhancement in the Accounts Management System?

To request an enhancement in the AMS, use the ITSM Applications Service Request form.

Custom Fields
  • Department: Accounts
Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Accounts: How do I Get Help with an IT Accounts Problem
Viewed 1115 times since Tue, Feb 23, 2016
Installing Microsoft Office (Faculty & Staff)
Viewed 7796 times since Fri, Aug 21, 2015
Xtender: Known Issues with Banner 9 and Xtender
Viewed 36 times since Fri, Jun 8, 2018
How to Clear Java Cache
Viewed 1073 times since Fri, Jan 15, 2016
Accounts: How can I get access to the Email account or files of another user or someone who has been terminated
Viewed 1247 times since Fri, Feb 26, 2016
Account Classification Overview
Viewed 1174 times since Wed, May 13, 2015
Accounts: I am leaving the University. When will my accounts be disabled?
Viewed 758 times since Wed, Feb 24, 2016
Accounts: About UNH Active Directory Accounts
Viewed 1688 times since Mon, Apr 11, 2016
Accounts: How do I deactivate access for an employee changing jobs within UNH or USNH?
Viewed 1050 times since Mon, Mar 7, 2016
How do I Update my Macintosh computer after changing my AD Password
Viewed 2810 times since Tue, Aug 18, 2015
MENU