WebIntelligence Reporting

About WebIntelligence (WebI)

WebIntelligence, supported by the Enterprise Information Management (EIM) team, provides more than 1,000 University System and campus employees with information to support decision making. Reporting areas include financial operations, HR and personnel management, student enrollment and retention, sponsored programs administration, facilities management and University Advancement efforts.

WebI News: WebI Intelligence Application Current VersionWebI Login for Authorized Users

On January 10, 2021, version 4.2 of the WebI reporting environment was successfully updated to Service Pack 8 Patch 5.

The primary purpose for installing this update was to correct an issue with a memory leak impacting WebI services. The memory leak required system administrators to monitor and restart services during month-end processing and other high-volume reporting times. This update corrected the memory leak, ensures continued vendor support, and is compatible with supported browsers, operating systems, Oracle, and Java.

This update introduced a minor bug. When a password is mistyped, an error message appears. However, if the password is then typed correctly, the error continues to appear. The workaround is to reload the web page or Press F5 to refresh the login screen, and then reenter your password.

WebI Learning Resources

Documentation

Please login to the VPN to view these:

WebI Quick Start Steps 
recommended first steps

Report Reader Quick Guide
for those who run reports

Report Creator Quick Guide
to create or edit reports

Platform Search
to help you find your reports

Scheduling Reports
to run reports after hours

Online Resources

vimeo logo On-demand
Videos Tutorials
brief 4-6 minute videos for using WebI

Knowledge Base Articles
these articles help with everything from login to tips and tricks for report creation

Link to WebI Issues and Resolutions

 

Hands-on Training

Click the links below to register for:

Accessing Finance Reporting

Accessing Grad School Reporting

Accessing Student Reports

    Or, for a complete list of available hands-on training sessions, click here

    Known Issues

    See the knowledge base for a full list of known issues and error messages.  New issues identified are:

    • Reports exported or scheduled to Excel -- When you open the Excel workbook, rows might appear compress. Click here  for a fast fix to the issue.
    • Predefined Document Prompt Summary cells can only be added through the Java Applet.
    • When a password is mistyped, an error message appears. When the password is retyped correctly, the error continues to appear. The workaround is to reload the web page or Press F5 to refresh the login screen, and then reenter your password.

    If you encounter any issues not resolved above, please contact the EIM Support Team at https://td.unh.edu/TDClient/Requests/ServiceDet?ID=142 or by calling the IT Service Desk at 862-4242.

    Quick Tips for Report Creators

      The HTML tool released on November 18, 2018, almost eliminates the need for Java Applet.  The Applet handles two known issues (see below), has gridlines, and allows you to copy a simple table from one document to another document.  If you need the Applet for one of those reasons, see the Knowledge Base article, How to Use the Java Applet.

      Other features for Report Creators include:

      • Settings are persistent within your session. If you turn off your Data Preview Panel in the query window, it will stay off for your session.
      • You can apply subtotals where they are needed and omit them if there is only one row in the group (see KB article, Advanced Techniques for Value-Based Breaks).
      • You can add descriptions to your variables.
      • Calculation of elapsed time has been simplified with the DateBetween() and TimeBetween() functions (see KB article, How to Calculate Elapsed Time).
      • You can hide your table’s dimensions and measures.
      • Format multiple tables and charts at one time (see KB article about positioning tables on your report).

      To learn more about these and other features, see our Creator Videos, or Creator Knowledge Base Articles.

      Additional WebI Information

      Login info: Clients at UNH, System Office, UNHM, UNHL and GSC will log in using their AD User ID and Password and should select "LDAP" in the Authentication menu.   Clients at KSC and PSU will log in using an assigned WebI User ID and Password and need to select "Enterprise" in the Authentication menu. 

      • Timeouts: WebI sessions time out if there has been no activity, such as refreshing a report, for 60 minutes.  You must log in again to start a new session. Open reports in an active WebI session get timed-out after 60 minutes of non-use. You will have to close the report and re-open it.

      • Licenses: The licensing model allows 250 people to work in WebI simultaneously.  If you try to log in and 250 people are already using WebI reports, you will get a notification to try again later. 

      • Design Mode access: If you need to edit reports (remove report tabs or modify an Excel-friendly tab), you can request access to the “Design” tool by contacting the Service Desk. 

        Need Help?

        Do you need more information or do you have questions? If so, please contact the EIM team at https://td.unh.edu/TDClient/Requests/ServiceDet?ID=142 or by calling the IT Service Desk at 862-4242.

         

        Page last updated: January 10, 2021