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WebIntelligence, supported by the Enterprise Information Management (EIM) team, provides more than 1,000 University System and campus employees with information to support decision making. Reporting areas include financial operations, HR and personnel management, student enrollment and retention, sponsored programs administration, facilities management and University Advancement efforts.
On January 10, 2021, version 4.2 of the WebI reporting environment was successfully updated to Service Pack 8 Patch 5.
The primary purpose for installing this update was to correct an issue with a memory leak impacting WebI services. The memory leak required system administrators to monitor and restart services during month-end processing and other high-volume reporting times. This update corrected the memory leak, ensures continued vendor support, and is compatible with supported browsers, operating systems, Oracle, and Java.
This update introduced a minor bug. When a password is mistyped, an error message appears. However, if the password is then typed correctly, the error continues to appear. The workaround is to reload the web page or Press F5 to refresh the login screen, and then reenter your password.
Please login to the VPN to view these:
WebI Quick Start Steps
recommended first steps
Report Reader Quick Guide
for those who run reports
Report Creator Quick Guide
to create or edit reports
Platform Search
to help you find your reports
Scheduling Reports
to run reports after hours
On-demand
Videos Tutorials
brief 4-6 minute videos for using WebI
Knowledge Base Articles
these articles help with everything from login to tips and tricks for report creation
Click the links below to register for:
Accessing Grad School Reporting
Or, for a complete list of available hands-on training sessions, click here
See the knowledge base for a full list of known issues and error messages. New issues identified are:
If you encounter any issues not resolved above, please contact the EIM Support Team at https://td.unh.edu/TDClient/Requests/ServiceDet?ID=142 or by calling the IT Service Desk at 862-4242.
The HTML tool released on November 18, 2018, almost eliminates the need for Java Applet. The Applet handles two known issues (see below), has gridlines, and allows you to copy a simple table from one document to another document. If you need the Applet for one of those reasons, see the Knowledge Base article, How to Use the Java Applet.
Other features for Report Creators include:
To learn more about these and other features, see our Creator Videos, or Creator Knowledge Base Articles.
Login info: Clients at UNH, System Office, UNHM, UNHL and GSC will log in using their AD User ID and Password and should select "LDAP" in the Authentication menu. Clients at KSC and PSU will log in using an assigned WebI User ID and Password and need to select "Enterprise" in the Authentication menu.
Licenses: The licensing model allows 250 people to work in WebI simultaneously. If you try to log in and 250 people are already using WebI reports, you will get a notification to try again later.
Design Mode access: If you need to edit reports (remove report tabs or modify an Excel-friendly tab), you can request access to the “Design” tool by contacting the Service Desk.
Do you need more information or do you have questions? If so, please contact the EIM team at https://td.unh.edu/TDClient/Requests/ServiceDet?ID=142 or by calling the IT Service Desk at 862-4242.
Page last updated: January 10, 2021