Service Announcements

Alerts Intro Text

UNH IT reserves 8:00 AM - 12:00 PM every Sunday as a standard maintenance window. During this time, UNH IT systems may be unavailable.

 

Thursday, July 5, 2018 - 12:46pm

 Updated on Thursday, July 5, 2018 - 12:45pm

UNH users are currently being targeted with a phishing attack with subject “LAST WARNING – Email Notification”.  This email was sent from a valid UNH email account.

For more details, please see The PhishBowl: https://www.unh.edu/it/news/2018/07/phishing-email-subject-last-warning-email-notification-username-removed

Resolved, Wednesday, June 27, 2018 - 11:25am

 Resolved on Wednesday, June 27, 2018 - 11:24am

Issues accessing Exchange Email have been resolved.

 


 Posted on Wednesday, June 27, 2018 - 10:01am

Some users are currently unable to access their Exchange email, including via Outlook, the Outlook Web App (OWA), and other mail clients. 

System administrators are aware of the issue and are working to resolve it. 

Wednesday, June 27, 2018 - 9:44am

 Posted on Friday, June 22, 2018 - 9:26am

Network maintenance has been scheduled for Wednesday, 6/27, from 5:30-5:35AM. During the maintenance window, there may be momentary loss of internet connectivity. 

Resolved, Monday, June 18, 2018 - 3:14pm

 Resolved on Monday, June 18, 2018 - 3:14pm

Issues with UNH Secure Wireless were resolved at approximately 3:00PM.


 Posted on Monday, June 18, 2018 - 2:22pm

Some users have reported issues connecting to the UNH Secure Wireless network. System administrators are aware of the issue and are working to resolve it.

Updated, Tuesday, June 19, 2018 - 11:55am

 Updated on Friday, June 15, 2018 - 12:40pm

Some users are currently experiencing issues connecting to the UNH Wireless network. System administrators are aware of the issue and are working to resolve it.

 


 Resolved on Friday, June 15, 2018 - 8:31am

Issues with wireless have been resolved.

Please contact the UNH IT Service Desk at 603-862-4242 if you have any questions or experience connectivity issues.

 


 Updated on Thursday, June 14, 2018 - 11:21am

Several buildings on campus are reporting difficulty in connecting to UNH Wireless networks. System admins are aware and are working to resolve.

 


 Resolved on Thursday, June 14, 2018 - 8:35am

Connectivity to UNH Wireless networks have been restored.

 


 Posted on Thursday, June 14, 2018 - 8:24am

The UNH Wireless Networks (Public, Secure, and Eduroam) are currently unavailable. System administrators are aware of the issue and are working to resolve it.

Resolved, Wednesday, June 13, 2018 - 4:09pm

 Resolved on Wednesday, June 13, 2018 - 4:09pm

Issues with UNH Wireless have been resolved.


 Posted on Wednesday, June 13, 2018 - 3:17pm

Some users have reported momentary connection issues with UNH Wireless today. System administrators are aware of the issue and are working to resolve it.

Monday, June 11, 2018 - 11:34am

 Posted on Thursday, June 7, 2018 - 4:37pm

Banner Finance/HR, Workflow, Xtender, and WISE will be unavailable on Sunday, June 10, from 6:00 AM to 1:00 PM for maintenance.

During the maintenance, the UNH Accounts Management System will also be offline.

Monday, June 11, 2018 - 11:34am

 Posted on Wednesday, June 6, 2018 - 8:39am

Banner Student/Advancement, Webcat, WebROCK, Parent Portal, Workflow for Student and Xtender for Student, and Webcat Lite will be unavailable from 6:00 AM - 12:00 PM on Sunday, June 10, for a Banner bundled upgrade.

Resolved, Wednesday, June 6, 2018 - 8:39am

 Posted on Tuesday, June 5, 2018 - 5:37pm

Maintenance was performed from 5:00-5:10PM today to resolve this issue. During the maintenance, access to WISE, myUNH, and myCourses was unavailable. Access has been restored to these systems and to Skype for Business.

 


 Posted on Tuesday, June 5, 2018 - 8:49am

If you are prompted with the Office 365 Login window when trying to access Skype for Business, please log in using your UNH username and password.

Some users, however, are not being prompted to log in. System administrators are aware of the issue and are working to address it. If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.

Resolved, Thursday, May 31, 2018 - 8:24am

 Resolved on Thursday, May 31, 2018 - 8:23am

Network maintenance is complete. 

 


 Updated on Wednesday, May 30, 2018 - 4:35pm

Network maintenance has been scheduled for 5:30 AM - 5:45 AM tomorrow (5/31) to address these issues.


 Posted on Wednesday, May 30, 2018 - 4:00pm

Some networked resources have been experiencing intermittent connectivity today. Network administrators are aware of the issue and are working to resolve it.

Thursday, May 31, 2018 - 8:24am

 Posted on Tuesday, May 29, 2018 - 1:01pm

UNH Network Administrators are updating the certificates used as part of the network authentication infrastructure. 

Some users may be prompted to accept the new certificate when they reconnect to the wireless network for the first time after 5:00AM on Wednesday, 5/30. This is expected behavior and not a cause for concern.

Monday, May 21, 2018 - 4:33pm

 Resolved on Monday, May 21, 2018 - 4:31pm

This issue has been resolved.

 


 Posted on Monday, May 21, 2018 - 4:18pm

Several services are currently experiencing an unplanned interruption: 

  • Password Self Service (accounts.unh.edu)
  • CAMP/ID Lookup
  • Creation and modification of Parent Portal accounts

System administrators are aware of the issue and are working to resolve it.

Resolved, Monday, May 21, 2018 - 10:46am

 Resolved on Monday, May 21, 2018 - 10:18am

Issues with guest wireless registration have been resolved. Users who were previously unsuccessful at registering will need to register again at wifi.unh.edu. 


 Posted on Monday, May 21, 2018 - 10:12am

Some users are currently unable to register as a guest on the UNH wirelesss network. System administrators are aware of the issue and are working to resolve it. 

New, Monday, May 21, 2018 - 10:50am

 Resolved on Monday, May 21, 2018 - 10:49am

Issues with network connections in the Field House & Transportation have been resolved.

 


 Posted on Monday, May 21, 2018 - 9:12am

The UNH IT Service Desk received reports that staff at the Field House & Transportation were unable to connect to the wired network this morning. System administrators are aware of the issue and are working to resolve it.

Updated, Tuesday, May 15, 2018 - 2:43pm

 Updated on Tuesday, May 15, 2018 - 2:43pm

myElements is now available. 

 


 Posted on Tuesday, May 15, 2018 - 9:01am

myElements (Faculty activity reporting) is currently unavailable for system maintenance. The maintenance was scheduled to last from 8:00AM - 10:00AM, but has been extended. Updates will be provided as available. 

Resolved, Thursday, May 3, 2018 - 12:17pm

 Resolved on Thursday, May 3, 2018 - 12:16pm

Some UNH websites were momentarily unavailable this afternoon. Access to the websites has been restored.

Wednesday, May 2, 2018 - 2:23pm

 Posted on Friday, April 27, 2018 - 9:07am

Various networked resources are experiencing connectivity issues this morning. Some services may be intermittently unavailable. System administrators are investigating the issue and are working to resolve it. 

 

Updated, Thursday, April 26, 2018 - 12:10pm

 Posted on Thursday, April 26, 2018 - 10:13am

DegreeWorks is now available.

 


 Posted on Thursday, April 26, 2018 - 8:46am

Maintenance was scheduled for DegreeWorks for 7:00AM-7:30AM this morning. The maintenance has gone longer than expected. DegreeWorks is currently unavailable. Updates will be posted when available.

Monday, April 30, 2018 - 8:15am

 Posted on Wednesday, April 25, 2018 - 10:08am

Banner Student/Advancement, Webcat, WebROCK, Parent Portal, Workflow for Student, Xtender for Student, and Webcat Lite will be unavailable from 6:00 AM - 12:00 PM on Sunday, April 29, for a Banner bundled upgrade.

Resolved, Thursday, April 12, 2018 - 10:41am

 Resolved on Thursday, April 12, 2018 - 10:40am

Issues with VDesk have been resolved. The system is now accessible.

 


 Posted on Thursday, April 12, 2018 - 8:58am

Some users are currently unable to connect to the virtual desktop (VDesk) system.

System administrators are aware of the issue and are working to resolve it.