New, Thursday, March 25, 2021 - 10:40am
Starting on Thursday, April 8 at 11:30 pm through Saturday, April 10 at 11:30 pm, Microsoft will be performing updates that will affect access to your files on OneDrive, OneNote, SharePoint, and Teams.
During the updates, files will be read-only on Microsoft OneDrive, SharePoint, and Teams. Microsoft recommends that you do not use OneNote during the update. You will still be able to use chat and video meetings in Teams. Email and Calendar are not impacted.
Follow these instructions to work on your files during the updates.
If you have questions, refer to this FAQ contact the Help Desk at 603-862-4242, or visit this page for other help options.
Monday, October 12, 2020 - 8:57am
System status information, including system interruptions and planned maintenance, can now be found at:
https://status.usnh.edu/
Subscribe to emailed updates at https://status.usnh.edu/subscribe.
New, Wednesday, September 16, 2020 - 1:56pm
Message: BANNER Student, Webcat, WEBROCK, Parent Portal, Workflow for Student and Xtender for Student, and Webcat Lite will be unavailable for UNH and GSC users from 4 am to approximately 5 pm on Sunday, September 20th, for Banner/Xtenderupgrades.
Tuesday, August 18, 2020 - 11:45am
Posted on Wednesday, August 12, 2020 - 10:41am
On Sunday, August 16, from 6:00AM-8:00AM Wide Area Network administrators will be upgrading firmware on one of the internet routers located on the Durham campus. The work will briefly disrupt service to the following sites/services:
- CCSNH Chancellors office
- VPN services for the UNH Durham Campus
- IPV6
Internet service for these sites will switch over to redundant links with only a brief interruption.
Wednesday, August 12, 2020 - 10:41am
A legitimate email has been sent by Microsoft Audio Conferencing.
Email Subject = You now have Audio Conferencing for Microsoft Teams or Skype for Business Online – Here is your dial-in information and PIN
If you are concerned about the validity of this message, you can read more in the IT Phish Bowl.
Monday, July 27, 2020 - 8:28am
Posted on Wednesday, July 22, 2020 - 8:08am
Banner Student, Webcat, Parent Portal, Workflow for Student, Xtender for Student, and Webcat Lite will be unavailable from 6:00am until approx 12:30pm on Sat, July 25, for a Banner upgrade.
Wednesday, June 24, 2020 - 10:45am
Posted on Thursday, June 18, 2020 - 8:23am
Servers providing applications to the computer cluster computers will undergo an update on Tuesday, June 23. This will result in approximately one hour of downtime sometime between 9:00 AM – 1:00 PM. During this time, applications will not launch on windows systems in the computer clusters and remote desktop service. Applications launched prior to the downtime will continue to run.
Monday, June 22, 2020 - 8:15am
Posted on Wednesday, June 17, 2020 - 1:41pm
Network maintenance has been scheduled for Keene State College on Saturday, 6/20, from 8:00-10:00AM. There is no expected downtime during the maintenance window.
Thursday, June 11, 2020 - 8:52am
Posted on Wednesday, June 10, 2020 - 4:57pm
Banner Finance/HR (BPRD) will be unavailable from 6:00 AM - 7:00 AM on Thursday, 6/11, for scheduled maintenance.
Thursday, May 28, 2020 - 8:09am
Posted on Wednesday, May 27, 2020 - 10:22am
The Banner production environments for Finance/HR, UNH and GSC Student will be unavailable due to system maintenance on Thursday, May 28, from 5:00AM to 7:30AM.
Monday, June 1, 2020 - 8:16am
Posted on Tuesday, May 26, 2020 - 8:11am
Wide area network maintenance has been scheduled for Sunday, 5/31, from 6:00AM-9:00AM.
The maintenance will briefly disrupt service to the following sites:
- CCSNH Chancellor's Office
- VPN services for the UNH Durham Campus
- IPv6
Internet service for these sites will switch over to redundant links with only a brief interruption.
Resolved, Wednesday, May 13, 2020 - 5:02pm
Resolved on Wednesday, May 13, 2020 - 5:01pm
At 3:45PM, Microsoft issued an all clear. Issues with ExchangeOnline have been resolved.
Updated on Wednesday, May 13, 2020 - 2:51pm
There is a widespread outage with ExchangeOnline which is impacting users at USNH. Microsoft is working to resolve the issue and our System Administrators are monitoring the situation.
Meanwhile, you may be able to access your email through the Outlook app if that is installed on any of your devices.
Posted on Wednesday, May 13, 2020 - 1:33pm
Some users have reported issues with ExchangeOnline. The vendor is working to fix the issue. UNH system administrators are monitoring the situation.
Resolved, Wednesday, May 13, 2020 - 8:35am
Resolved on Wednesday, May 13, 2020 - 8:29am
Retroactive Posting:
Some users were experiencing errors when attempting to access various Oracle services. The issue was reported on Tuesday, 5/12, at 4:06PM and was resolved at approximately 6:00PM.
This outage was communicated on status.usnh.edu.
Resolved, Tuesday, May 12, 2020 - 9:45am
Resolved on Tuesday, May 12, 2020 - 9:45am
Issues with accessing Banner Finance/HR have been resolved.
Posted on Tuesday, May 12, 2020 - 9:12am
Some users are currently experiencing errors when attempting to log into Banner Finance/HR. System administrators are aware of the issue and are working to resolve it.
Friday, May 8, 2020 - 8:15am
Posted on Wednesday, May 6, 2020 - 10:22am
Maintenance has been scheduled for UNH Tableau on Thursday, 5/7, from 5:00PM - 10:00PM. Tableau will be unavailable during the maintenance window.
Monday, May 11, 2020 - 8:28am
Posted on Tuesday, May 5, 2020 - 8:17am
Banner Student, Webcat, WebROCK, Parent Portal, Workflow for Student and Xtender for Student, and Webcat Lite will be unavailable from approximately 5:00AM until 11:30AM on Saturday, May 9, for a Banner upgrade.
Monday, May 4, 2020 - 8:48am
Posted on Friday, May 1, 2020 - 1:00pm
Maintenance has been scheduled for Banner Finance/HR (BPRD) and WISE from 8:00 AM – 10:00 AM on Sunday, 5/3.
There will be no downtime during the maintenance window.
Resolved, Monday, April 27, 2020 - 8:55am
Resolved on Monday, April 27, 2020 - 8:55am
WebI Finance reporting is now available.
Posted on Monday, April 27, 2020 - 8:15am
WebI Finance reporting is currently unavailable. All other WebIntelligence reporting areas are available as usual.
System administrators are aware of the issue and are working to resolve it.
Monday, April 20, 2020 - 8:20am
Posted on Monday, April 13, 2020 - 8:44am
Maintenance has been scheduled for WebIntelligence from 6:00 AM on Saturday, 4/18, through 6:00 PM on Sunday, 4/19. WebI will be unavailable for use during the maintenance window.
Resolved, Thursday, April 9, 2020 - 5:07pm
Resolved on Thursday, April 9, 2020 - 4:57pm
Access to myUNH was restored earlier this afternoon. System administrators have been monitoring for continued stability over the past couple hours, during which the application has remained accessible.
Updated on Thursday, April 9, 2020 - 2:50pm
myUNH is currently unavailable. The vendor is aware and working to restore access.
Resolved on Thursday, April 9, 2020 - 1:23pm
Access to myUNH has been restored.
Posted on Thursday, April 9, 2020 - 1:04pm
myUNH, the UNH portal, is currently unavailable. The vendor is aware of the issue and is working on a solution.
