UNH IT reserves 8:00 AM - 12:00 PM every Sunday as a standard maintenance window. During this time, UNH IT systems may be unavailable.
myElements is now available.
myElements (Faculty activity reporting) is currently unavailable for system maintenance. The maintenance was scheduled to last from 8:00AM - 10:00AM, but has been extended. Updates will be provided as available.
Some UNH websites were momentarily unavailable this afternoon. Access to the websites has been restored.
Various networked resources are experiencing connectivity issues this morning. Some services may be intermittently unavailable. System administrators are investigating the issue and are working to resolve it.
DegreeWorks is now available.
Maintenance was scheduled for DegreeWorks for 7:00AM-7:30AM this morning. The maintenance has gone longer than expected. DegreeWorks is currently unavailable. Updates will be posted when available.
Banner Student/Advancement, Webcat, WebROCK, Parent Portal, Workflow for Student, Xtender for Student, and Webcat Lite will be unavailable from 6:00 AM - 12:00 PM on Sunday, April 29, for a Banner bundled upgrade.
Issues with VDesk have been resolved. The system is now accessible.
Some users are currently unable to connect to the virtual desktop (VDesk) system.
System administrators are aware of the issue and are working to resolve it.
Access to Zoom has been restored.
Some users are currently receiving an error message when attempting to log into Zoom.
System administrators are aware of the issue and are working to resolve it.
The UNH and GSC Banner Student environments will be unavailable on Sunday, 3/25, for maintenance. The following times indicate when and which systems will be offline.
6:30 AM - 9:00 AM - UNH Student /Advancement, Webcat, Parent Portal, Workflow for Student, and Xtender for Student, and Webcat Lite
9:00 AM - 11:00 AM - GSC Banner Student and WebROCK
Many IT/AT systems and services were unavailable this past Sunday, 3/4, starting at approximately 9:15AM. Many services were restored by 11:15AM, while others were brought back online over the course of the day. System administrators have worked with our vendors to identify the cause of the issue, which occurred during an upgrade to a central system.
On Sunday, February 25, between 8:00 AM - 9:30 AM, Oracle Identity Manager (OIM) will be unavailable due to maintenance. This maintenance will affect multiple systems, including:
Access to these systems and their full functionality will be restored at the end of the maintenance window with the exception of the UNH/GSC Password Self-Service Application which will be restored at 10:30 AM.
The underlying cause of these issues, which also impacted other UNH applications, has been resolved. Normal functionality has been restored.
Some users have recently experienced various functionality issues with Exchange email. The most common issues appear to be general slowness or an inability to send mail, usually while off campus. If you are currently experiencing irregular performance with Exchange email, either in Outlook or via the Outlook Web App (OWA), please contact the UNH IT Service Desk at 603-862-4242 for assistance.
Issues with ApplicationXtender have been resolved. If you continue to experience problems, please contact the IT Service Desk at 603-862-4242.
UNH IT has received several reports of problems using ApplicationXtender BPRD this morning. Our System Administration team is aware of the issue, and is working to resolve it. We will provide an update as soon as we have one.
This issue was resolved at approximately 9:30 AM yesterday, 2/13.
Some UNH Websites, including the College websites, are currently inaccessible. System administrators are aware of the issue and are working to resolve it.
The UNH IT Knowledge Base is now available.
The UNH IT Knowledge Base is currently unavailable. System administrators are aware of the issue and are working to resolve it.
Performance issues with myCourses (Canvas) were resolved at approximately 11:00 AM.
If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.
Some users are experiencing slowness with myCourses (Canvas). System administrators are aware of the issue and are working to resolve it.
Parent Portal is now available. The system was unavailable from 12:00PM - 1:05PM this afternoon.
Parent Portal is currently unavailable. Users are unable to log in, change passwords, or create accounts.
System administrators are aware of the issue and are working to resolve it.
UNH experienced a loss in connectivity to many networked resources from 11:45 AM - 12:25 PM. Network administrators have resolved the issue and connectivity is being restored to all affected systems.
If you cannot connect to a networked resource, please contact the UNH IT Service Desk at 603-862-4242.
Some UNH websites are currently inaccessible. System administrators are aware of the issue and are working to resolve it.
Issues with TeamDynamix were resolved at 12:35PM.
Starting at 11:45 AM, some TeamDynamix users began intermittently experiencing slowness or loss of access to the application. System administrators are aware of the issue and are working to resolve it.
Access to the UNH VPN has been managed/resolved. Users who continue to have connectivity issues are urged to call the IT Service Desk at 603-862-4242.
UNH IT Administrators have identified the issue is a result of a recent Windows patch. While Microsoft has recognized the issue and is working to correct the problem, we do not have a timeline on a fix from them, so UNH IT is offering workarounds. For more information, please visit: https://www.unh.edu/it/kb/article/known-issue-vpn-issues-after-microsoft...
Some users have reported issues connecting to the UNH VPN or IT resources requiring the UNH VPN. UNH IT Administrators are aware of the issue and working on a resolution.