Updated, Friday, September 13, 2019 - 11:20am
Posted on Friday, September 13, 2019 - 11:17am
Users have reported intermittent UNH Wireless connectivity issues in various locations. System Administrators are aware of the issue and are working to resolve it.
Resolved on Friday, September 13, 2019 - 9:00am
Wireless service has been restored.
Posted on Thursday, September 12, 2019 - 6:20pm
Some users have reported intermittent UNH Wireless connectivity issues. System Administrators are aware of the issue and are working to resolve it.
Resolved, Friday, September 13, 2019 - 8:43am
Resolved on Thursday, September 12, 2019 - 6:27pm
Service to Box at UNH has been restored.
Posted on Thursday, September 12, 2019 - 11:55am
UNH System administrators have been notified of a widespread Box Services outage. Box.com as well as unh.box.com are unavailable. The vendor has acknowledged the outage. UNH System administrators are monitoring the situation.
Resolved, Thursday, September 5, 2019 - 11:37am
Posted on Thursday, September 5, 2019 - 10:03am
Some users have reported intermittent UNH Wireless connectivity issues. System Administrators are aware of the issue and are working to resolve it.
Resolved on Thursday, September 5, 2019 - 11:35am
System administrators identified and resolved this issue.
New, Wednesday, August 28, 2019 - 10:33am
Posted on Tuesday, August 27, 2019 - 3:57pm
For more details, see this notice from Box: On Saturday, August 31, Box will perform planned maintenance in our data centers. The maintenance will take place throughout the day on Saturday, August 31 starting at 10:00 AM Pacific Daylight Time. We do not anticipate adverse user impact or downtime from this activity and, to mitigate potential risk, we have built a detailed test and execution plan. We will also closely monitor the status of the Box Services throughout the maintenance and immediately thereafter. Updates on the maintenance as well as any changes in status will be shared through our status site.
New, Wednesday, August 28, 2019 - 10:33am
Posted on Thursday, August 22, 2019 - 4:41pm
Some users are experiencing issues loading forms with Banner HR/Finance (BPRD.) System Administrators are aware of the issue loading some forms and are working on a resolution.
Resolved, Thursday, August 22, 2019 - 1:09pm
Resolved on Tuesday, August 19, 2019 - 3:11 PM
System administrators identified and resolved this issue.
Posted on Monday, August 19, 2019 - 9:45am
Some users on the UNH Network (wifi and wired) are experiencing connectivity issues. Network administrators are aware of the issue and are working to resolve it.
Resolved, Thursday, August 22, 2019 - 1:09pm
Posted on Monday, August 19, 2019 - 8:17am
The UNH VPN is currently unavailable. System administrators are aware of the issue and are working to resolve it.
Resolved on Monday, August 19, 2019 - 10:16am
System administrators resolved this issue. The UNH VPN is now available.
Resolved, Thursday, August 15, 2019 - 9:06am
Posted on Thursday, August 15, 2019 - 9:05am
Network maintenance this morning caused connectivity issues with some networked resources. System administrators have resolved the issue.
Resolved, Thursday, August 15, 2019 - 9:04am
Resolved on Tuesday, August 13, 2019 - 3:15pm
Access to UNH Box was briefly unavailable. At this time, services have been restored. If you continue to experience problems logging into UNH Box, please contact the UNH IT Service Desk 603-862-4242.
Resolved, Thursday, August 15, 2019 - 9:04am
Resolved on Tuesday, August 13, 2019 - 2:15pm
UNH Wireless is now available and all issues have been resolved. If you continue to have problems connecting, please call the UNH IT Service Desk at 603-862-4242.
Posted on Tuesday, August 13, 2019 - 8:49am
Some users are unable to connect to UNH Wireless, both UNH Public and UNH Secure. System administrators are aware of the issue and working to resolve the issue.
Resolved, Wednesday, August 7, 2019 - 12:56pm
Posted on Wednesday, August 7, 2019 - 12:54pm
Some users were unable to connect to UNH Wireless starting just before noon today. System administrators have restored access.
Thursday, August 15, 2019 - 9:05am
Posted on Tuesday, August 6, 2019 - 4:31pm
Box has scheduled maintenance for Monday, 8/12, from 8:00PM - 2:00 AM on Tuesday 8/13. Box notes in their maintenance posting that they "do not anticipate adverse user impact to SSO logins from this activity".
Details of the maintenance can be viewed on Box's status page here: https://status.box.com/incidents/ltp9sc6br7mw?u=vwrrlr2mk5np
Thursday, August 15, 2019 - 9:05am
Posted on Tuesday, August 6, 2019 - 4:02pm
The following services will be down between 7:00 AM and 2:00 PM on Sunday, August 11 for networking maintenance:
Webi/Business Objects, DegreeWorks(UNH/GSC), Keene Xtender, Banner Student, Workflow and Xtender, Kronos, Application Express, Ellucian Mobile, FAMIS, OIM, CAMP & the ID Lookup Tool. In addition, authentication for WebROCK will not be available.
This maintenance will also impact access to:
- UNH Parent Portal - no new accounts, no password or email changes
- Note: all other Parent Portal functionality will be unaffected
- All USNH Password Self Service applications
- Accounts Management System
Updated, Tuesday, July 30, 2019 - 8:33am
Posted on Monday, July 29, 2019 - 12:06pm
Some users may find that the voicemail indicator light on their UNH desk phone does not illuminate when a new voicemail is waiting.
System administrators will applying a fix for this issue tonight.
In the meanwhile, if you notice your voicemail indictor is not illuminating for new voicemails, you can contact the UNH IT Service Desk at 603-862-4242 to have the fix applied to your line sooner.
Monday, July 29, 2019 - 11:43am
Posted on Friday, July 26, 2019 - 3:51pm
System administrators will be performing a VPN upgrade on Saturday, 7/27, from 8:00AM - 12:00PM. During the maintenance window, the UNH VPN may be intermittently unavailable.
User Action Required, Friday, July 26, 2019 - 3:51pm
Resolved on Friday, July 19, 2019 - 2:50pm
Services have been restored. If you continue to experience issues, please contact the UNH IT Service Desk at 603-862-4242.
Posted on Friday, July 19, 2019 - 1:05pm
Users may experience access issues or service degradation in Exchange Online. The vendor is aware of the issue. Exchange Admins will monitor reports from vendor and provide updates as they are available.
If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.
Resolved, Tuesday, July 16, 2019 - 2:01pm
Resolved on Tuesday, July 16, 2019 - 1:57pm
Issues with voicemail delivery have been resolved.
All undelivered voicemails will be delivered. However, as there is a backlog, it may take some time for all messages to be delivered.
Posted on Tuesday, July 16, 2019 - 12:01pm
Some users are currently not receiving voicemails sent to their personal voicemail boxes. System administrators are investigating the issue.
Group voicemail boxes appear to be not impacted by this issue.
If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.
Correction: this message previously read "group mailboxes appear to not be impacted by this issue." The specification was intended to be that group *voicemail* boxes appear to not be impacted.
Tuesday, July 9, 2019 - 4:47pm
Posted on Thursday, June 27, 2019 - 2:27pm
Banner Finance/HR is currently experiencing issues loading forms, generating the error “Invocation Failed.” System administrators are aware of the issue and are working to resolve it.
If you have any questions, please contact the UNH IT Service Desk at 603-862-4242.
Resolved, Wednesday, June 26, 2019 - 9:23am
Resolved on Wednesday, June 26, 2019 - 9:21am
As of 9:00 AM, Banner Student Admin pages are accessible.
Posted on Wednesday, June 26, 2019 - 8:42am
Banner Student Admin pages will need to be redeployed following this morning's upgrade. The Admin pages are expected to be up by 9:00 AM.
Webcat and WebROCK are unaffected by this issue.
Wednesday, June 26, 2019 - 9:23am
Posted on Monday, June 24, 2019 - 3:06pm
Banner Student, Webcat, WebROCK, Parent Portal, Workflow for Student and Xtender for Student, and Webcat Lite will be unavailable from 3:30 AM - 8:00 AM on Wednesday, June 26, for a Banner upgrade.
