Lockouts

HOUSING KEY SERVICE - MONDAY - FRIDAY, 8:00AM - 5:00PM

Keys with a housing key chain
 

The Housing Key Service is located in the Housing Office at 10 Academic Way.  We offer assistance with lockouts, key loans, and re-coring your door lock in the event of a lost key.  These services will be provided by Housing each business day (Monday-Friday) from 8:00am - 5:00pm.  

These are our covid enhanced protocols to assist you with your key service needs:

Lockouts

In an effort to minimize foot traffic in and out of the housing office and to minimize passing keys back and forth, the Housing Key Service will do let ins for all students locked out. Students will not be charged for let ins.

If you are locked out of yourroom but your key inside the room, please call the Housing Office during business hours and a housing staff member will come your residence hall and let you into your room. Please wait near the door for the housing staff member and ensure you are wearing a face covering.

Key Loans

If you need loaner key from the office for an extended period of time, please call the Housing Office (603) 862-2120.  A housing staff member can deliver the key to you.  Our Housing staff will check the key out under your name and bring it to you. You are also welcome to stop by the Housing Office to pick-up the key, however, delivering a key will minimize traffic into the office and create a safer work environment for our staff.

Re-core

Should you lose your room key and need a re-core,  you should come to the Housing Office to sign out a loaner key and complete the re-core form with the Housing Key Service staff.  The record process can also be completed by a phone call to our office (603) 862-2120.  One of our Housing Key Service staff can deliver the loaner key to the you.

Please have your ID ready so that we can deliver the key to the correct individual.

 When the new recored keys are delivered to the office, Housing staff will notify the students involved.  Each student affected by the recore come to the office to pick up their new keys. 

Housing Staff Requirements 

In order to ensure a COVID safe environment when a housing staff member is entering a residence hall to perform a let-in, the housing staff member will:

  • Wear a face covering
  • Maintain appropriate physical distancing of at least 6 ft.
 
 
 
 

Call (603) 862-1427. You must wait by your room and provide some form of ID. If you left your ID in your room it can be shown once your door is unlocked.

The University Police (603-862-1427) will come and attempt to unlock your vehicle if it is your vehicle and you sign a waiver eliminating the University Police Department from liability for any damage done to your vehicle. You must wait by the vehicle.

If you lose your key, please notify the Housing Key Service so we can make the request to change the lock.  The $75 re-core cost will be charged to your student account.  For students in buildings with combos, we strongly encourage you not to share your room combination with anyone.  Resetting the combination to a room will result in a $25 charge to your student account.