Information Relative to Prorated Refunds for Fall 2020 Semester

  • University housing charges for Durham and Manchester: pro-rated refund based on the number of days of university housing during the fall semester
    • Students who are still in university housing are not eligible for a refundThis includes students remaining on-campus in break housing and Gables and Woodside residents who will retain access to their apartment complex.
  • University meal plans for Durham students: pro-rated refund for semester-based unlimited plans (Core, Campus, Premier) based on the number of days for fall dining plans
    • ​​​​​​Swipe meal plans and dining dollars carry over to spring semester so will not be refunded
    • Students who are continuing to use university meal plans are not eligible for a refund
  • Mandatory fees for Durham:  pro-rated refund based on the number of on-campus days during fall semester
    • Pro-rated fees
      • Athletic Fee 
      • Transportation Fee
      • Memorial Union Fee
      • Campus Recreation Fee
    • Remote students who already received a mandatory fee waiver are not eligible for additional refund
  • Course fees for Durham:  unused portions where expenses were not already incurred, as calculated by academic departments
    • Examples of course fees that have been spent and not in scope for a refund include course fees for consumables that have been received, instructional materials, background checks, exam fees, and fees for trips that have occurred.

A credit balance may not show on your account for a variety of reasons, including:

 

  • If any of the charges were paid for by the University, you will not have been credited for this.  Some examples include:
    • Residence Hall Assistants and Apartment Assistants that receive full waivers for room and board
    • Some student athletes that receive full waivers for room and board
    • Some ROTC students that receive waivers for full room and board
  • If any of the refunded charges are paid for by a third-party entity/agency, the payment from the third-party provider is adjusted and they will be sent a refund check.  Some examples include:
    • Veterans Benefits
    • Staff and Dependent Tuition Waivers
  • Tuition charges have not been refunded; students will receive the expected academic credits for fall semester.
  • Refund amounts for charges that were covered by waivers or other sources will be returned to those sources.
  • Parking permits
  • Swipe meal plans and dining dollars since they carry over to spring semester
  • The following mandatory fees are excluded from refunds since services continue to be provided:
    • Durham mandatory fees: Health & Wellness, Psychological & Counseling Services (PaCS), Career & Professional Success (CaPS), and Student Activity Fee
    • UNH Manchester mandatory fees
    • UNH Law mandatory fees
    • Technology Fee for all campuses
  • Housing and meal plans: Students living in the UNH Manchester Downtown Commons residence hall who moved out before Thanksgiving break have received a pro-rated refund of the original fall semester housing charge.
  • Meal plan cost had already been based on a planned closure the week of Thanksgiving, so no additional adjustment will be made.
  • For assistance with direct deposit or billing questions, please contact unhm.businessoffice@unh.edu

View your account through the Billing menu in Webcat

  • If the adjustment has resulted in a credit balance, a direct deposit refund can be sent to your bank account. Select “Request Direct Deposit Refund to Student” on the Account View; direct deposits generally arrive in about 4 - 5 business days
  • Be careful when submitting your bank account and routing number so the funds are deposited to the correct account
  • You may choose to leave the refund balance in your student account to be applied to a future bill
  • An instructional powerpoint on how to request your refund 

Consider using your refund to pay down a portion of your loans.  You can either take the direct deposit refund and pay your lender yourself or you can request that UNH return your refund to your lender.  If you want UNH to return your refund, please click here.

  • For assistance with direct deposit or billing questions email Business.Services@unh.edu
  • For assistance with financial aid and/or student loan questions