Billing Info - the details

Tuition billing

  • Billing schedule – Durham undergrad students receive tuition bills twice a year, in mid-July for the Fall semester, and in mid-November for the Spring semester.  Monthly statements are also issued as needed.  Bills are in the student’s name. 
    • Manchester undergrads are billed in July and December.
    • Grad and law students are billed in August and December.
  • Access your bill – UNH no longer sends bills through the mail – student bills are posted to students’ individual Webcat accounts, accessed via my.unh.edu.  Students will be notified through their UNH-assigned email accounts when new bills are posted.

 

 

View your bill through Webcat - After logging in, students select the Billing option for a real-time account view, plus monthly billing statements.

Through the UNH electronic billing and payment system students will be able to:

  • view monthly billing statements
  • make payments to accounts
  • view bill and payment history
  • authorize others to make payments on their behalf

Parent portal – Students may set up Parent Portal accounts to allow parents or others access to student information.  Options include billing, financial aid awards and final grades.  Parent Portal account-holders can view and pay bills online and also receive billing notifications and important reminders.

Parent Portal accounts are created by students:

  • Log in to Webcat/MyUNH  
  • Select Parent Portal, then Add/Manage Users
  • Follow the on-screen directions
  • Full-time status – Durham undergrad students are billed based on full-time status (full-time is 12 – 20 credits). Students who plan to enroll less than full-time should notify Business Services by the due date, so that their accounts can be adjusted.
    • Manchester, grad and law students are billed based on actual, registered credit hours.
  • Anticipated credits – Financial aid (loans or grants) will appear on the bill either as an actual credit or pending item (anticipated credit). 
  • Paying on time – All students (domestic and international, full-time and part-time) must pay outstanding balances by the payment due dates listed on bills.  Bills must be paid by the due dates to avoid a late fee.  Checks need to be received by the due date – postmarks on that date are not accepted as on-time.
  • The Account Change Form is found on our website and is used to make appropriate changes to the balance due.  Charges may be added with the form, or amounts may be deducted if proper backup documentation is included (examples:  changes in meal plans or financial aid not credited on bill).

2019/2020 Undergraduate billing dates - Durham campus

Semester

Bills Posted Payment Due Date
Fall Semester July 15, 2019 August 8, 2019
Spring Semester November 12, 2019 December 5, 2019

Payment Methods

  • Payment is accepted through online check or credit card, paper check, bank check, money order, cash or wire transfer (contact Business Services for wire transfer account information).  Credit card transactions will include a 2.75% service charge.
  • An optional 5-month payment plan for fall and spring semesters is offered through Nelnet Campus Commerce/TMS, and is due the first of each month from July - April.  (800)722-4867 https://unh.afford.com/
  • Families may apply for alternative education loans offered by some banks, or for federal PLUS loans.  Applications should be completed and submitted to lenders prior to the payment due date.
  • Checks that have been returned for nonpayment are assessed a $30-return check charge.

Student Health Insurance

UNH requires health insurance as a condition of enrollment for all full-time degree students.  Students may waive the UNH insurance if they have coverage through another equivalent plan.  Please submit insurance waivers prior to semester due dates to avoid late fees.  Student health benefits plan information:  877-657-5041 unh.edu/shbp

Scholarships coming from outside of UNH

Students who have received non-university scholarship awards should forward the scholarship checks to UNH promptly.  Non-university scholarship funds will not be credited to student accounts until the checks have been delivered to Business Services.

UNH Business Services, Attn: Outside Scholarships, 11 Garrison Avenue, Durham, NH  03824

  • If the check is made out to the student, it should be endorsed with the following statement:  “Pay to the Order of UNH,” then the student's signature.  
  • Financial aid awards may be adjusted due to outside scholarships.
  • If the student has received an award letter from the scholarship donor, please enclose that with the scholarship check.  This will help ensure that the funds are posted accurately.  Please try to avoid forwarding the award letter separately from the check.

Loan Requirements 

First-time borrowers of federal Direct Loans must sign promissory notes and complete entrance counseling.  Links for promissory notes and entrance counseling may be found at http://unh.edu/business-services/loanrqmts  

Payments from 529 Accounts

Payments from 529s are initiated by the family, not the school. Please request payment promptly when your bill arrives, as these payments generally take several weeks to arrive. Please include the student's ID number. 

Communication to Students 

University communications are sent to students through the following channels:

  • Official notifications are sent to students by many departments and offices via a UNH email address that is assigned by the University. This is UNH’s official mode of communication to students.
  • University mailings are sometimes sent to campus addresses.  Students may receive mail at Granite Square Station in the MUB.
  • Students register, view grades, bills, student accounts and financial aid through the Webcat, a part of the student portal, http://my.unh.edu   Usernames (IT IDs) are obtained through the login help section.  Additional assistance is available through the UNH IT Service Desk (603-862-4242).

 

 

Student ID numbers and Social Security Numbers

Students will receive randomly-generated numbers to be used as their student IDs.  UNH also requires that students provide their social security numbers so that we may comply with federal tax regulations.  The SSNs will be stored securely within our information system and accessed only for federal tax reporting or financial aid purposes.   UNH will already have SSNs on file for students who have filed FAFSAs.  Families who intend to claim educational tax credits should be sure that UNH has the student SSN on record.

Tuition Protection Plan

Optional tuition insurance in the event of medical withdrawal is available.  This would cover reimbursement of tuition, fees, room and board in the event of medical withdrawal due to illness, injury or psychological conditions. Tuition Protection Plan 

  • Customer Service – 866-724-4384 
  • Claims – 888-427-5045