7-1-1 or 1-800-735-2964 Relay NH
UNH employs a WRITTEN appeal process.
You may appeal ONLINE at our ONLINE SERVICES CENTER,
Or print, complete, and send in a paper
PAPER APPEAL FORM.
Why can't I just talk to someone? Several reasons: A paper audit trail is required to document tickets that get voided or altered due to the appealing process. Also, appeals are forwarded to an outside reviewer, not by office or enforcement personnel. The appeal reviewer seeks only the facts, and also sometimes requires time to seek clarification or context to reach an informed decision. This is best accomplished with a written appeal. Well-written appeals will confine themselves to facts and circumstances, while verbal appeals tend to include common but unhelpful strong feelings. A written appeal should be concise, precise, and set aside emotion. Remember, enforcement officers only see empty cars, and do not know anything about you or your situation!
The UNH Parking Regulations are designed and enforced to make campus parking as fair and as accessible as possible, and not--as is a common belief--to hassle anyone. Although not wildly popular, it is this department's obligation to enforce the parking code established by the university. Appeals to issued tickets are considered, provided they meet certain criteria, explained below.
An appeals process is established to provide a forum for presenting evidence
of enforcement errors or extreme extenuating circumstances.
Appeals presenting and/or properly documenting such situations may be accepted.
Appeals will not be accepted when what is presented simply seeks exemption/exclusion from the parking regulations.
Additionally, when writing out an appeal, you should:
Tickets that are on appeal are temporarily put "in limbo". They do not accrue late fees, or count against the owner in any way.
Tickets are reviewed by an appeals agent with your circumstances, fairness for all, and the Regulations in mind. If the appeal satisfactorily presents or documents an extreme extenuating circumstance or enforcement error, the appeal is accepted and the ticket gets voided. If not, the appeal is denied, and the ticket is reinstated. In either event, a letter or return e-mail indicating the result is delivered to the address supplied by the appellant.
All appeals MUST be in writing. There are no appeal hearings. If you have a question as to why you were ticketed, you may call and ask, but to contest a ticket you must write out an appeal. There are two options for submitting a written appeal:
APPEALS SUBMITED BEYOND 10 DAYS FOLLOWING THE CITATION ISSUANCE WILL NOT BE CONSIDERED.
IN ORDER FOR AN APPEAL BE CONSIDERED, THERE MUST BE NO OTHER UNPAID PARKING TICKETS ON YOUR ACCOUNT.
The mailing address for delivering paper appeals is:
University Transportation Services
295 Mast Road
Durham, NH 03824