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One on One: Joanna Young, New UNH CIO

Martin England

Joanna YoungJoanna Young is the University of New Hampshire’s new Chief Information Office (CIO). She is a UNH Graduate (Class of 1987) who has spent the last twenty years at Liberty Mutual, most recently as a Vice President and Manager for Customer Support Services. Joanna is also a longtime Durham resident, UNH hockey season ticket holder, and occasional lecturer for the Whittemore School of Business and Economics. Signals spent a few minutes catching up with Joanna shortly after her arrival. » more...


We're Moving Up to Blackboard 8!

Laurie Trufant

Blackboard 8Computing & Information Services is upgrading to Blackboard version 8 on Sunday, July 12.

The upgrade will begin at 2:00 a.m. on Sunday and is expected to take most of the day. Blackboard will be unavailable during the upgrade, but access to Webmail and Webcat will not be affected. » more...



Signals Moves to Web 2.0

Katherine Derby

Signals Goes Green

Signals is going totally paperless. Although Signals has been online since the publication’s inception, the technology behind our website is changing to incorporate many rich features.

The new Signals website will incorporate Web 2.0 technologies; a combination of services and applications enhancing the ability for participation and two-way communication. Read more about future enhancements and the technologies behind them. » more...

Jenkins Named Telecom & Client Services Director

Martin England

CIS recently named Nancye Jenkins Director of Telecom & Client Services (TCS), a department comprised of Telecom Business Operations, Network Services, Technical Services and Consulting Group, Computer Service Center, UNH Computer Store, and Help Desk Professional Services.

Jenkins had served as the department’s Interim Director since January 2008, and has been at the University for over ten years. She previously managed the CIS Technical Services and Consulting Group before taking over as Director of TCS.



CIS Tips of the Month: Outlook Tip

Kathryn Ellis

Have you ever wished you could look at your Calendar in Outlook 2007 or 2003 at the same time as composing an E-mail message, or see your contact list while looking at your notes? Well, you can open different Outlook tools in separate windows to do just that.

Here are the steps:
1. Open Outlook. On the left side of your Outlook window is a list of tools such as Mail, Calendar, Contacts, Tasks, Notes, etc.
2. Right-click on the tool you want to open separately and choose Open in New Window from the context menu. A second Outlook window will open, displaying the selected tool.

Please visit Microsoft.com for more Outlook tips.


CIS Tips of the Month: Summer Tips

Nikky Homstad

paperlessBefore you leave:
• Unplug or turn off all power strips. Even electronic devices that are turned off use unnecessary energy if they are plugged into a power source.
• Lock down any laptops staying behind.
While you are gone:
• Visit https://exchange.unh.edu to check your Exchange E-mail anywhere in the world.
• Turn on your Outlook Out of Office Assistant. For your safety, please turn off the option to send auto-replies to Outside My Organization in Outlook 2007



CIS Upgrades to Exchange Server 2007

Martin England

In May 2009, Computing & Information Services upgraded to Exchange Server 2007. The Exchange Server is used by many UNH staff for Outlook E-mail, calendaring, and shared folder access. In summary, the upgrade improves search and scheduling functionality, extends out of office options, and enables users to setup more rules. It also provides greater features for resources such as conference rooms, including the ability to set room capacities to match audience sizes. Exchange users will also be able to access their mobile devices through Outlook Web Access. » more...


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