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In December 2005, the Supported Products Advisory Committee (SPAC) voted
to approve and, in some cases, retire various software and hardware products.
Through various communications, SPAC encouraged the UNH community to complete
a supported products survey. Feedback from the survey was used to help
decide which software and hardware products would be supported by UNH,
and which would be retired. The survey is still available on SPAC’s
website at http://www.unh.edu/cis/supported-products,
and the accumulated results from the survey will be used in next year’s
SPAC vote.
If a product is on the UNH Supported Products List, faculty, staff, and
students can get assistance. For defined levels of support, please refer
to the SPAC web site. If a product is not on the list, those who need
assistance will receive one hour of free consultation as resources allow.
After the initial hour of service, the client may be charged if additional
work is required to solve the problem.
SPAC Survey Results
The SPAC survey was posted in various locations, including the Computing
@UNH module on Blackboard, the SPAC website, and also on the CIS Help
Desk & Dispatch Center website. We received 490 completed surveys,
the majority completed by UNH faculty and staff (78%), and the remaining
shared equally by residential and off-campus students (approximately 11%
each). While we will not post the entire results of the survey in this
space, here are a few samples of the information that was gathered:
• Nearly equal amounts of UNH students/faculty/staff use desktops
and laptops
• Internet Explorer is the most popular Internet browser
• 42% of those surveyed use McAfee VirusScan
• Windows XP Pro is the most commonly used operating system
• 61% of those surveyed access the UNH Wireless Network
• Outlook was the most popular e-mail program
• 62% of those surveyed knew what it meant when a computer product
is supported
• 61% of those surveyed use/own a mobile device equipped with a
wireless card
• 77% of those surveyed revealed they did not know who represented
their department or area on the SPAC Committee.
The SPAC December vote produced the following changes: For more information,
including a complete list of SPAC Representatives, please visit SPAC’s
Website at http://www.unh.edu/cis/supported-products.
Macintosh Software
Windows Software
Operating System
Remove
MAC OS 10.2
Operating System
No change
Add
MAC OS 10.4
Word Processing
Add
Apple Pages 1.x
Word Processing
Remove
MS Word 2000
Database Management
Change
Filemaker Pro 5.x to 5.5
Database Management
Remove
MS Access 2000
Add
Filemaker Pro Versions 7, 8
Spreadsheets
No change
Spreadsheets
Remove
MS Excel 2000
Presentation Packages
Add
Apple Keynote, versions 1.x, 2.x
Presentation Packages
No change
Web editing
No change
Web editing
No change
Document Management
Add
Adobe Acrobat Standard/Pro 5.0./6.0/7.0
Document Management
Add
Adobe Acrobat Standard/Pro 5.0./6.0/7.0
Macintosh - Hardware
Minimum Supported
Macintosh - Hardware
Recommended for Purchase
CPU
G3 & G4 Family @ 466Mhz or greater
CPU
Current Apple G desktop, Mac Mini, iMac, or current G4 iBook or
Powerbook
RAM
512Mb
RAM
1GB
Hard Drive
20GB
Hard Drive
40+GB
Removable Storage
CD-Rom
Removable Storage
CD-Rom, Superdrive CD & DVD RW
CD-Rom
24x speed
Monitor/Video controller
15" color monitor, 16Mb VRAM
Monitor/Video Controller
17" LCD Flat-panel; AGP Graphics with 128Mb VRAM
Modem
56k
Modem
56k required for off-campus dial-up connections; not required for
off-campus broadband users
Network Card
100 Base-T Ethernet
Network Card
10/100/1000 Base-T Ethernet
Wireless Networking
Supplied Airport Extreme (802.11 b/g)
Windows - Hardware
Minimum Supported
Windows - Hardware
Recommended for Purchase
CPU
Dell Pentium III, 900 Mhz or higher, Windows 2000 only Dell Pentium
IV 1.2 Ghz or higher for Windows XP Pro
CPU
Dell Pentium IV & PCI Bus, Pentium M
RAM
256Mb
RAM
512Mb
Hard Drive
6GB (Windows 2000); 20GB (Windows XP Pro)
Hard Drive
40+GB
Removable Storage
Floppy Drive
Removable Storage
CD-RW/DVD Combo
CD-Rom
24x Speed
Monitor/Video controller
15" color monitor, 16Mb VRAM
Monitor/Video Controller
17" LCD Flat-panel; AGP Graphics with 128Mb VRAM
Modem
56k
Modem
56k required for off-campus dial-up connections; not required for
off-campus broadband users
Network Card
100 Base-T Ethernet
Network Card
10/100/1000 Base-T Ethernet
Wireless Networking
Network Interface Card with 802.11 b/g standard
-Published in February 2006
Signals
CIS Training & Publications
Hewitt Annex
54 College Rd
Durham, NH 03824
Phone:862.4242
Email:signals@unh.edu
