eRA Information: eRA Commons & ASSIST Offline Overnight Saturday, March 23

eRA Information: eRA Commons & ASSIST Offline Overnight Saturday, March 23

Mar 15, 2013

eRA Commons and ASSIST will be offline overnight during the weekend of March 23-24, as eRA upgrades a specialized database that stores user names and passwords for user authentication. 

The upgrade is designed to improve recent log-in issues with eRA programs experienced by users. 

eRA Commons and ASSIST will be unavailable starting at 10 p.m. Saturday, March 23 until 5 a.m. Sunday, March 24. 

We are sorry for any inconvenience.   

eRA Communications
Division of Communications and Outreach
NIH Office of Extramural Research

 

Questions? Please contact the eRA Help Desk. Check out self-help resources on the Help page before submitting an online ticket; or call Toll-free: 1-866-504-9552, Phone: 301-402-7469, TTY: 301-451-5939; or email helpdesk@od.nih.gov. The Help Desk hours are Mon-Fri, 7 a.m. to 8 p.m. ET

 

Help us improve our communications; send your suggestions and feedback to eRACommunications@mail.nih.gov or call 301-435-8185.

 

To read other recent articles and messages, please visit our Latest News page at http://era.nih.gov/news_and_events/index.cfm.

 

Check out the eRA Training pages for eRA Commons demos, presentations and FAQs

 

We are sorry if you receive duplicates. This notification was sent to multiple distribution lists. To subscribe to or unsubscribe from our listservs, please visit http://era.nih.gov/about_era/get_connected.cfm.

 

Looking ahead: RPPR to replace SNAP and Fellowship progress reports in May 2013 (See NOT-OD-13-035)

 

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