After All, Conflict is Normal

Our Mission:

Our mission is to provide you with trained UNH mediators who will help both parties resolve conflict in a professional, safe, and neutral environment.  By using the mediation process in good faith, the opportunity to resolve your dispute with another party can result in mutually satisfying outcomes for everyone!

Introduction:

Mediation is a voluntary, confidential process in which a neutral third party helps participants find solutions to conflicts. There is no right or wrong, no winner or loser. Mediation is about problem solving . Both parties are given an equal opportunity to explain their sides. The mediators then assist the participants in outlining an agreement.

 Who Uses Mediation ?

• ROOMMATES

• FRIENDS / DATING RELATIONSHIPS

• ORGANIZATION MEMBERS

• TENANTS / LANDLORDS

• NEIGHBORS

• COMMUNITY MEMBERS

What To Expect :

• Both Parties in the dispute agree to mediation

• On a mutually satisfying date & time, the parties come together in a conference room with 2 trained mediators.

• The co-mediators will establish some ground rules & an "Agreement to Mediate" form is signed by both parties.

• Each party will have an opportunity to present her or his side of the dispute in a safe, confidential, and relaxed & structured environment.

• The mediators then help the parties define issues & common interests.

• Once the stories have been told and the common interests and concerns defined, the mediators & disputants generate possible options toward a solution.

• Once these options are developed, the next step is to progress toward determining practical solutions.

• And in  the final step, a realistic, written agreement to which both parties have consented is signed.

Mediation is Not...

• A legal proceeding.

• A replacement for Judicial Hearings.

• A way to determine blame or innocence.

Mediation Is...

• Identifying Issues

• Communicating with Others

• Creating Solutions

• Arriving at Mutual Agreements

• Confidential

• Voluntary

• Free

To Reach Us...

UNH Mediation Program

UNH Office Of Student Life

5 Hitchcock Hall

Durham, NH 03824

(603) 862-3377

(Choose a department)