CRS Fees

We accept cash, check, Visa, MasterCard, Cat’s Cash, and UNH Encumbrances.

Computer Repair Service FY15 Rates

Standard labor rate for hardware and software services is $113.00 per hour with a minimum charge of one-half hour unless otherwise noted. Please note that the listed times to complete service may exceed the estimates below, depending on the nature of the issue.

Services Offered

Description of Service Estimated Time to Complete Service Rate
Re-install Software Re-install operating system/software applications on a computer. Estimated time varies depending on support level offered by manufacturer as well as number of applications to be installed 30 min - 2 hours

$56.50 - $226.00

Malware Removal 

Removal of virus, spyware, and malware from computer. Re-install of Operating System could be necessary based on extent of infection.

30 min - 2 hours

$56.50 - $226.00

Data Backup 

Backup of client data. Delivery of back up will vary depending on size. Restoration to hard drive on request.

30 min - 2 hours

$56.50 - $226.00

Diagnostics 

Diagnostics of hardware and software, including scans and physical inspection of computer to determine cause of reported issues. 

30 min - 1 hour 

$56.50 - $113.00

Component Installation Install of components including, but not limited to, memory/RAM, hard disk drives, modems, CD-ROM drives, DVD drives, sound cards, game cards/ports, video cards.

30 min - 2 hours

(per component)

$56.50 - $226.00

Physical Cleaning & Reseating Cleaning hardware, re-seating of internal components. 30 min - 1 hours

$56.50 - $113.00

Erase Hard Drive

Re-install operating system/software applications on a computer. Estimated time varies depending on support level offered by manufacturer as well as number of applications to be installed 15 min - 30 min

$28.25 - $56.50

UNH Out of Box Service

CRS will configure your computer out of the box to be compatible with the UNH technical ecosystem. Includes latest Operating System, applications, network settings, virus protection, and tuning effective use on the UNH network.  For computers under warranty, this service is extended to include the restoration of the latest UNH configuration and your data (when possible) in the event of a hardware failure.  - Cost $55.70 (if you are on a Mac and have opted to purchase the Windows OS to run on your mac, configuring both costs $111.40)

30 min - 1 hour

$56.50 - $113.00