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Performance Evaluation Tips
return to Supervision
Requirements of the Performance Evaluation
Measure progress and ability
Tie the appraisal to the employee's job
Be objective
Build on your employee's strengths
Meet legal requirements
As a supervisor, you assume the role of a coach. As a coach, you
can help your employee in the following ways:
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Identify current or potential problems that may be affecting performance
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Generate possible solutions and map a plan to improve performance
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Build on employee strengths
Questions to ask while Preparing for the Performance Evaluation
What results do I want
What contribution is my employee making
What contribution should my employee be making
Is my employee working near his/her potential
Does my employee know clearly what is expected
What training, if any, does he/she need
What are my employee's strengths
How has my performance helped or hindered him/her
7-Step Process of Writing the Performance Evaluation
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Review the job factors and rate them according to their degree of importance
to the job.
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Establish performance standards that give objective criteria for appraising
performance.
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Compare employee behavior to performance standards.
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Document specific performance which meets or exceeds the standards.
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Identify specific areas of improvement.
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Determine goals and objectives for the coming year.
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Summarize overall performance and developmental needs.
Appropriate Performance Interview Behavior...
| gives advance notice |
gives specific feedback |
| presents documentation |
makes sure employee understands problems |
| sticks to observed behavior |
gets commitment to goals and objectives |
| listens to employee |
allows sufficient time |
| controls interview |
accepts employee's feelings |
| discusses evidence available to both manager and
employee |
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Conducting the Performance Interview
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Put the employee at ease.
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Ask for the employee's opinion.
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Tell the employee what information you used to determine performance.
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Present your assessment. Provide positive and corrective feedback.
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Identify specific areas for improvement. Be candid.
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Set specific goals. Build on the employee's strengths. Obtain
agreement on major appraisal points.
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Give the employee a day or more to respond and sign the evaluation.
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