University of New Hampshire - Human Resources - Performance Management - Manager's Toolkit

PERFORMANCE MANAGEMENT
MANAGER’S TOOLKIT

Table of Contents

ANNUAL PERFORMANCE REVIEW

UNH Philosophy of Performance Management
Managing Performance - Purpose of Performance Assessments
Competency Model
Conducting the Performance Assessment Meeting
The Employee’s Role in the Performance Assessment Process (Preparing for the review)
The Employee’s Role in the Performance Assessment Process (Powerpoint slides)
The Professional Development Component of Performance Appraisal
Roles and Responsibilities – Supervisor and Employee
Supervisor’s Preparation for the Performance Assessment
Writing Performance Assessments

PERFORMANCE PLANNING

ONGOING FEEDBACK

Ongoing Feedback and Performance Management
Rewards & Recognition
Constructive Discipline and Corrective Action

EMPLOYEE ASSISTANCE PROGRAM (EAP)

EAP as a Resource

TOOLS FOR SUPERVISORS - EMPLOYEE PERFORMANCE IMPROVEMENT

Tool #1 - Notes to Supervisor's Own File
Tool #2 - How to Give Effective Feedback
Tool #3 - Checklist for Handling Unsatisfactory Performance
Tool #4 - EAP as a Resource
Tool #5 - 1st Formal Written Warning
Tool #6 - Letter Confirming Performance Correction
Tool #7 - Begin Performance Improvement Plan
Tool #8 - Elements of a Performance Improvement Plan
Tool #9 - Tipsheet - How to Manage the Performance Improvement Period
Tool #10 - Documenting the Employee's Successful Completion of the Performance Improvement Period


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