our mission and vision 
Our Vision
Our vision is to be an organization that demonstrates excellence, leadership and efficiency while exhibiting care and respect for all individuals.
Mission statement
Our mission is to provide residents and University guests with a safe, comfortable, and affordable living environment that promotes learning, social interaction and personal growth; to maintain facilities, advance technology and provide services that are attentive to resident needs and concerns; and to ensure efficient and effective management of operations and resources.
Guiding principles
Students are our most important customers; the quality of their experience at the University is our top priority. Each of us commits to provide consistent superior customer services. We commit ourselves to practice ethical behavior at all times. We embrace flexibility, forward thinking, improvement and change as essential to our success. We are a community of learners, who support each other to grow personally and professionally. We respect each other as individuals and appreciate each person as an important contributor to the Department Team. We work in cooperation and partnership with all parts of the University and community, recognizing the interdependent nature of all our efforts. We value, encourage and support diversity in the University community. We value and maximize the use of all resources.