Making an Appointment
What happens when I come to or call Health Services to make an appointment to see a medical clinician?
When you call or come to Health Services to make an appointment, you will first talk with a triage nurse who will ask questions concerning your health and symptoms you are experiencing. The triage nurse will determine if you need to see a medical clinician, or if you can care for yourself with some information and advice. The questions asked are customary and not meant to be intrusive. In addition to helping determine if you should see a medical clinician, these questions will assist in determining how quickly you need to be seen and to prepare us for your visit. This information is only shared with the medical clinician (if an appointment is made) and brief notes about the conversation are written in your electronic health record.
