Emergency/After-Hours Care
Does UNH Health Services have an after-hours agreement with a local hospital?
Yes, when Health Services is closed Wentworth-Douglass Hospital (WDH) in Dover is available to provide after-hours care when a student's medical care cannot wait until Health Services is open.
Directions to Wentworth-Douglass Hospital
Per agreement between the University of New Hampshire (UNH) and Wentworth‐Douglass Hospital (WDH), UNH students who need medical services when UNH Health Services is closed have the following options available to them.
(PLEASE NOTE: The agreement is not in effect during the summer, winter or spring breaks)
What if I have a medical emergency after Health Services is closed?
For a medical problem requiring immediate assistance, call 911. Or, call UNH Health Services at (603) 862-1530 and press 1. Either of these numbers will connect you with an ambulance. (NOTE: ambulance fees are not covered in the UNH-WDH agreement.)
What if I have a minor illness or injury and Health Services is closed?
If medical treatment is not urgent but you are not sure treatment can wait until Health Services is open, call Health Services (603) 862-1530 and press 2. You will be automatically connected to the Emergency Department (ED) at WDH where a nurse will conduct a phone assessment, and make suggestions for additional care options, including a possible visit to the ED at WDH where a nurse will conduct a phone assessment, and make suggestions for additional care options, including a possible visit to the WDH ED in Dover or the WDH Urgent Care Center at Lee.
PLEASE NOTE: the agreement is not in effect during the summer, winter or spring breaks.
ED visits
If a visit to the WDH ED or WDH Urgent Care Center at Lee is necessary, and you take private transportation (not an ambulance), the agreement will cover minor to moderate injuries and illnesses such as: sore throats, earaches, abrasions or contusions, simple burns, bronchitis, dermatitis, simple flu, sprains and strains. Unfortunately, one cannot know prior to evaluation how serious the problem is and there is a possibility the visit may not be covered under the agreement.
Payment Information
At a minimum, there will be a $25 co-payment for which you will be billed later. However, patients/clients arriving by ambulance are not covered by this agreement and are responsible for their entire hospital bill. You will be responsible for any costs not covered by this agreement.
Diagnoses and care not covered by the agreement include: moderate to severe illness or injury, which may require IV or admission to the hospital, CT Scans or ultrasounds, non-emergency department physician consultations, or the use of an ambulance to or from the hospital.
Examples of excluded diagnoses: deep lacerations requiring stitches, complicated asthma, seizures, alcohol intoxication, chest pains, overdose, abdominal pain and extremity fractures.
What other hospitals are located near UNH?
- Portsmouth Regional Hospital in Portsmouth (approximately 12 miles from Durham)
www.portsmouthhospital.com - Frisbee Memorial Hospital in Rochester (approximately 16 miles from Durham)
www.frisbiehospital.com - Exeter Hospital in Exeter (approximately 13 miles from Durham)
www.foreveryday.com/home.asp - New Hampshire Hospital State Listing
http://theagapecenter.com/Hospitals/New-Hampshire.htm
Note: Information provided in this summary is for general reference only. Ultimate responsibility for charges may vary due to the specific nature of individual cases. For information contact: Dennis Dupuis, Quality Improvement Coordinator, UNH Health Services, (603) 862-3430.
