Requests & Resources

Facilities Control Center:  Call 603-862-1437

If you have a personal, medical or health concern which may be impacted by the work to repair your service request, please include this information when calling in your request to 862-1437 or in the “Description of work” in the self-service form.  Include a best form of contact.

Maintenance Request

Maintenance requests may be made by phone, email or FAMIS Self-Service. 

Maintenance requests are repairs made to existing UNH buildings and systems.  For example, replacing a light bulb, fixing a sticky door a leaky pipe or drafty window.  Our Maintenance zones consist of professionals in electrical, plumbing, carpentry, HVAC and general maintenance. 

Contacts

Phone:  2-1437

Email:  facilities.control.center@unh.edu

FAMIS Self-Service:  FAMIS may be accessed through the USNH Enterprise Systems Gateway.  Users must be logged in to the current VPN.  Self-Service can be found under the Production Systems tab. 

FAMIS Self-Service Instructions

Project Request

Project requests may be made by phone, email or our online form.  The Facilities Control Center routes this information on to our Project Management team.

Project requests are renovations, upgrades, new installations or repairs and replacement of large or expensive equipment.  Project work is funded differently than maintenance requests and are typically paid for by the requesting UNH department.

Please be prepared to supply: a contact name,  building location and project description. A Project Manager will contact you to begin your planning and construction process.  For information about the DIY process, visit our Do-It-Yourself policy and form.

Contacts

Phone:  2-1437

Email:  facilities.control.center@unh.edu and CC mike.mason@unh.edu

Facilities Project Request Web Form

Grounds & Events

Confidential Material Removal

To arrange for confidential material removal send an email to Thomas.byron@unh.edu containing the following information: contact name, telephone number, building, room, quantity of materials to be disposed of.  Learn more about Confidential Material Removal

Special Event Needs

To arrange special event needs send an email to facilities.control.center@unh.edu or call 603-862-1437 with the following information: contact name, date and time of event, equipment needed, set up time and location, pick up time.  Learn more about Special Event Requests

Moving Services

To arrange for moving services send an email to facilities.control.center@unh.edu or call 603-862-1437 with the following information: contact name, date and time request for move, description of the moving needs. Learn more about Moving Services

Air Conditioner Request

Obtaining Project Management Services for AC Requests: send an email to facilities.control.center@unh.edu and cc Mike Mason Mike.Mason@unh.edu with the following information: contact name,  building location and project description. You will be assigned a Project Manager who will contact you to begin your planning and construction process.