Trainer Biographies

Lorraine Bartlett, MSW

Lorraine is the director of the N.H. Division for Children, Youth and Families. In the course of her career with DCYF, Ms. Bartlett has served children and families as an assessment and family service worker, field staff supervisor and administrator. Ms. Bartlett assumed responsibility as the director for DCYF in 2014, bringing an extensive knowledge of child protection and family-centered practice. Her primary focus as a leader has been on building a skilled, competent workforce with particular emphasis on the important role supervisors play in assuring safety, permanency and well-being for children and their families.

Ms. Bartlett leads with the strong conviction that accountability, communication and respect are the foundation for building relationships with families, colleagues and communities in New Hampshire. She was the driving force behind the development and implementation of the Framework for Collaboration with the Division for Juvenile Justice and residential treatment service providers statewide.

In addition to her role as DCYF’s director, Ms. Bartlett currently serves as the vice-president of the New England Association of Child Welfare Commissioners and Directors. She is a trainer for UNH’s Center for Professional Excellence, an active member of the Attorney General’s Task Force on Abuse and Neglect and the SB 262 Senate Study Committee: Interagency Coordinating Council for Women Offenders.

Linda Bombaci

Linda Bombaci graduated from the University of New Hampshire with a Bachelor’s Degree in Social Work. She has been with the Division since 1977, working in Child Protection, Family Services, Foster Home Licensing and Adoption-Permanency Planning Services. She has been a Deputy Interstate Compact Administrator for eleven years.

Christa Clapp, MPA

Christa Clapp earned a BA in Criminal Justice from St. Anselm's College in 1996 and a Masters in Public Administration. Christa currently serves as the Assessment Supervisor for the Laconia District Office of the New Hampshire Division for Children, Youth and Families. A position she has held since early 2004. Beginning in 2005, Christa played an integral part in the conception and creation of the Greater Lakes Child Advocacy Center (GLCAC) working behind the scenes on the steering committee and on the front lines advocating for the children in Belknap County.

Lynn Clowes, MA

Lynn Clowes is the Director of the Cultural Competency Group at the NH Minority Health Coalition; an organization that has addressed NH cultural competency needs since 1993. In this position, she conducts and facilitates cultural competency workshops and forums for health, mental health, and human service providers as well as educators and business employees that serve culturally, ethnically, and linguistically diverse populations. Beyond workshops, Lynn and her associates provide long and short-term consulting with agencies on organizational culture, culturally competent policies and procedures, and managing workplace diversity among employees or between providers and clients. Ms. Clowes speaks French, Spanish, Finnish, and English, has served as an interpreter in Central America Solidarity work, and draws on over ten years of experience in cultural exchange and international development to inform her work. Lynn worked as Director of Training at the Mississippi Consortium for International Development at Jackson State University, and received a BA in History from the University of Pennsylvania and a MA in International and Intercultural Management from the School for International Training in Brattleboro, Vermont. She is passionate about educating and learning about the issues of race, culture, and justice.

Deb Coe

Deb is the Child and Family Advocacy Coordinator for the NH Coalition Against Domestic and Sexual Violence. She has a long history of domestic violence advocacy starting in 1989 as a direct service volunteer and board member with Voices Against Violence (formerly the Task Force Against Domestic and Sexual Violence) in Plymouth, NH. Deb worked for Voices Against Violence for several years as the Domestic Violence Program Specialist in the Laconia DCYF Office. After earning a master's degree, Deb worked for Familystrength and, most recently, coordinated the “Horizons Without Violence” batterer intervention program, working with the co-occurring issues of substance abuse and intimate partner violence.

Candace Cole-McCrea, Ph.D.

Candace Cole-McCrea, Ph.D., is a Professor Emeritus and a Consultant, Speaker and Writer for Raptor’s Calling Inc. For over 35 years, Dr. Cole-McCrea has helped to lift morale among human service workers through her workshops. Her education and personal experiences have been the inspiration for all of her speeches and workshops, which have touched the lives of many people throughout the country. With a strong focus on spirituality and ethnicity, Dr. Cole-McCrea has earned an international reputation for her inspirational speaking engagements, poetry, articles, and consulting services.

Elaine de Mello

Elaine has worked in the mental health field since 1978, with experience in inpatient and community based mental health programs. She also worked for seven years as a school guidance counselor. Currently, Elaine conducts and coordinates mental health education programs for the National Alliance on Mental Illness New Hampshire. Focus areas include stigma, promoting recovery from mental illness, and suicide prevention. She also serves on an emergency services response team and as an adjunct faculty member at Plymouth State University. Additionally, Elaine has been co-leading Child Impact classes since 1995 in Belknap and Merrimack County.

Elaine is a licensed clinical social worker and certified as a school social worker and a guidance counselor in the state of NH.

Jennifer Dougherty

Jennifer serves as the onsite legal counsel for DCYF and represents the Division in various court and administrative proceedings. She received her Juris Doctor from the University of California, Hastings College of the Law. Jennifer interned as a law clerk at the Alameda County District Attorney's Office, worked as a law clerk at the AIDS legal referral panel and as a teaching assistant for the University of San Francisco School of Law, prior to returning to New Hampshire in 2002.

Carmella M. Dow, LICSW

Carmella has over 10 years of combined experience working with children in out of home placement, including residential care and therapeutic foster care, providing clinical support to birth, foster and adoptive parents. Carmella has been working as an Adoption Specialist for Lutheran Social Services' International Adoption program since 2001, where she conducts home-studies and provides post-placement support to adoptive families. She provides training for adoptive parents through Lutheran Social Services and has been working as an instructor for Granite State College's Education and Training Partnership for the past five years.

Robert Dube, B.S.W.

Robert joined NH BRIDGES (the database system used to track information about DCYF cases) in September of 1995. A DCYF employee for over thirty years, he has experience as a CPSW and has held several supervisory positions. As a member of the NH BRIDGES team, he is responsible for Training, Planning, & Coordination and has worked on the design, modification and testing of the application.

Anne Graham, M.E.d.

Anne is the director of the UNH Center for Professional Excellence in Child Welfare (CPE). She was employed with DCYF for several years, working in the Concord District Office first as an Assessment Worker and then being promoted to Assistant Supervisor. Anne received her Bachelor's Degree in Psychology from Southern New Hampshire University and completed her M.Ed. through Plymouth State University.

Kathleen Grondine, M.S.M.F.T.

Kathleen has a Bachelor's of Science in Family Studies and a Master's Degree in Marriage and Family Therapy, both through the University of New Hampshire in Durham, NH. While working on her undergraduate degree, she participated in a six month internship at DCYF in Rochester, NH doing assessments. Upon graduation in 1992, she began working full-time for the NH DCYF and has spent at least seven years doing family service work for the Salem DCYF office. She has also worked at DCYF Intake. Since 2001 she has been working at the Salem DCYF Office first as a DCYF Coordinator and then as the office Supervisor.

Tricia W. Hazlett

Tricia W. Hazlett is a Supervisor IV for the Division for Children Youth and Families. She received her Bachelors and Masters Degree in Sociology from UNH. She has worked for DCYF for 15 years. As part of her supervisory duties, she spends time in the community networking and conducting speaking engagements to educate the public on DCYF’s mission and function. She is co-founder of the Coalition of Domestic Abuse Recovery, a multi-agency team to provide group-counseling services to survivors and their children of domestic violence. In addition, she is a State Team Member of Safe Families, Safe Homes, a DCYF Trainer, a member of the DCYF Speaker’s Bureau, and a Certified Public Supervisor.

Egon Jensen, LICSW

Egon has provided treatment services to children/youth in residential care and their families in New Hampshire, Massachusetts and Colorado. He has also worked with this population in the behavioral health, child protection and juvenile justice arenas. He is licensed as a clinical social worker and is currently an Administrator with the Division for Community Based Care Services.

Deb Kavanagh , MSW

Deb Kavanagh - MSW, Assistant CPS Administrator, has worked for DCYF as a Child Protection Worker, Adoption Worker, and Child Protection Supervisor for the past 7 1/2 years. Prior to her work for NH DCYF, Deb was a Supervisor and Child Protective Services Worker in Nebraska - overall she has been in child welfare for 22 years. Deb worked with the trainers unit on the development of competencies and assessment tools, as well as the annual evaluation tool for child protective service workers. Deb is a believer in the genogram and ecomap, and she developed a case planning tool called the Now-o-Gram.

Lynn M. Kegley, LICSW

Lynn is a licensed clinical social worker who has worked in the Southern NH area for the past 20 years specializing in assessing and treating psychological trauma. Lynn has worked in a variety of settings, including schools, community mental health centers, non-profit agencies and private practice. Prior to opening her own business, Lynn worked for 12 years as the Director of Programs for The Youth Council in Nashua, NH. In her current practice, she provides assessment and treatment services as well as working with other professionals as a supervisor, consultant and trainer. In addition, Lynn is an adjunct faculty member at both New Hampshire Community Technical College and Rivier College in Nashua, NH and is a faculty advisor for the Boston University School of Social Work. Lynn holds a Masters of Social Work degree from Boston University and a Post-Graduate certificate in the assessment and treatment of psychological trauma. She has received specialized training in the assessment and treatment of sexual abuse and juvenile fire setting and is a certified counselor and trainer in the assessment and treatment of juvenile animal abusers through the Society and Animals Forum based in Washington, DC.

Emily MacRae

Emily graduated from Southeastern Massachusetts University in 1982. She has worked as a Minority Vendor Coordinator for St. Vincent Hospital and as the Director of Diversity for the American Cancer Society. She currently serves as Vice President of her local chapter of the National Association for the Advancement of Colored People and as President of the Fitchburg/Leominster Community Development Council. Emily freelances as a consultant, giving Cultural Competency seminars throughout New England.

Harmony Mason, MSW

Harmony Mason, Adolescent Worker, has worked for Claremont District Office DCYF, as a Child Protective Service Worker for the past three years. Harmony carries a family service and aftercare caseload and is a consultant in the adolescent program process. Harmony is also the co-facilitator of NHTVAB (New Hampshire Teen Voices Advisory Board), an advisory board for youth in foster care that meets monthly.

Nabil Migalli

Nabil Migalli is a founding member of NCA, co-founder and chairman of the Arab-American Forum (New Hampshire), member of the board of directors of the Association of Arab American University Graduates (AAUG) and co-founder and former president of the New Hampshire Chapter of the American-Arab Anti-Discrimination Committee (ADC). As a resident of New Hampshire, he has been involved with many civil rights and grassroots organizations, including membership of the Cultural Diversity Task Force, Immigrants Rights Task Force, the Cultural Diversity Board of the Manchester Police Department, the Advisory Board for Cultural Competency of the Mental Health Center and the Latin American Center. He is also a member of the board of directors of the Manchester Community Resource Center.

Nabil is a regular presenter at colleges and other educational and religious institutions, nonprofit organizations, local businesses and government agencies on issues related to diversity, cultural competency and self-determination for people with disabilities - as well as Arab and Islamic Cultures and concerns of Arab Americans and Muslims in the United States. He visited Iraq in 1998 and 2001, challenging the sanctions and is a regular contributor to "Al-Ahaly" published in Cairo.

Nabil received the Alex Odeh Memorial Award (1990) and the Martin Luther King Award for the state of New Hampshire (1997.)

Marci Morris, LICSW

Marci Morris has a private practice in Newmarket, NH ( serving children, adults, and families and provides outpatient therapy at Health and Education Services in Massachusetts. She brings nearly 30 years of experience working in NH child protection, in a variety of roles statewide including Administrator of Clinical Services for DCYF. She is on the Board of Directors for the Child Advocacy Center of Rockingham County and the NH Chapter of the National Association of Social Workers. She is an MSW field supervisor, has 15 years experience providing training to DCYF and the community and has taught graduate level courses for New England College. She is a member of the Disaster Behavioral Health Response Team and serves on the Advisory Committee that group.

Thom O'Connor, MSW

Thom O’Connor graduated in 2003 with his Master's Degree in Social Work from the University of New Hampshire. He has worked with children and families for the past 11 years. The first 6 years he was a Head Kindergarten Teacher, where he focused on developing behavior modification plans with families to ensure consistency between the children's learning environment and home environment. The last 5 years he has worked for DCYF, the first 4 years as an Independent Living Worker/Adolescent Worker, and the last year as an Assistant Supervisor in both Portsmouth District Office, and is currently in Rochester District Office.

Charles Putnam

Charlie is Co-Director of Justiceworks, a research institute at the University of New Hampshire and is a Research Associate Professor of Political Science at the University of New Hampshire. He joined Justiceworks in December, 2001, after working for 15 years as a member of the New Hampshire Attorney General's Office. At Justiceworks, Charlie works with social scientists and criminal justice professionals to define policy issues, evaluate current methods and to devise creative solutions to those issues. Charlie's research interests include the prosecution of crimes against children, and the effective use of educational technology to deliver information to in-service professionals. Charlie's last two assignments at the New Hampshire Attorney General's Office were as chief of the Homicide Prosecutions Unit and the chief of the Criminal Justice Bureau. Before that he served as a homicide prosecutor, chief of the Consumer Protection and Antitrust Bureau and an advisor to state boards and agencies, including the predecessor to the Division for Children, Youth & Families.

Charlie is a graduate of Yale University and the University of Connecticut School of Law. He served in the United States Peace Corps in Ecuador, South America from 1979 until 1982.

Robert Rodler, MSW

Robert Rodler is currently an Adolescent Program Specialist and has worked for DCYF, as a Child Protective Service Worker, a Teen Independent Living Coordinator and a staff trainer for the past 16 years. Throughout his career, Robert has been actively involved in numerous trainings, programs and case consultations to ensure DCYF adolescents are prepared to lead successful lives after leaving the DCYF system. In his current role, Robert manages the NH Adolescent Program, the DCYF Teen Conference and oversees DCYF practice with adolescents.

Michelle Rosenthal, M.Ed.

Michelle Rosenthal has a Masters Degree in Education with a focus on adult learning. Michelle has conducted numerous trainings and conference workshops related to the issue of Domestic Violence. Prior to assuming her current role as Assistant Supervisor at the Salem District Office she was the DCYF Domestic Violence Program Specialist and the YWCA Crisis Service Domestic Violence Program Specialist in the Manchester District Office for 2.5 years.

Jennifer Ross

Employed with DCYF for more than 10 years, Jen has served as a family services worker, assessment worker and more recently as an assessment coordinator and now Supervisor of the Manchester office. Jen has worked closely with the development, implementation and training of SDM and as a consultant; training other child welfare systems in the implementation and use of SDM, and have published articles related to the use of SDM. Jen also conducts several training's in the area of assessment of child abuse and neglect.

Heidi D W Young

Heidi Young is currently the Bureau of Organizational Learning Program Specialist and has worked in a variety of positions during her 19-year career with DCYF. Heidi has worked as a Child Protective Service Worker in many district offices, as well as Central Intake and Special Investigations; as a supervisor in several offices; as a program specialist in the Bureau of Quality Improvement; as a program specialist in the Bureau of Organizational Learning; and is also a staff trainer. Throughout her career, Heidi has been actively involved in numerous trainings, programs and case consultations to ensure DCYF case work adheres to optimal outcomes for children and families. In her current role, Heidi co-manages many of the Bureau's projects including DCYF Orientation for newly hired staff, as well as internship opportunities within the Division, and monitoring as it relates to DCYF practice throughout the agency.