Service Outage Log File - December 2005

Scheduled Network Outage - 12/22/2005; 6:00am
A network outage is scheduled for Thursday, December 22, 2005 starting at 6:00am while telecommunications staff upgrade a piece of network hardware. This outage will affect all Internet, Internet2, and WAN connectivity for UNH, PSU, KSC, GSC, CES, GSDLN, NHCTC, UNHM, and the University System Office. Expected downtime should not exceed 45 minutes. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Banner System Downtime - 12/18/05
BANNER Finance, BANNER HR, BANNER Student, Web Intelligence Reporting System, InfoEd, Famis, Kronos and Remedy will be unavailable Sunday, December 18, from 7:00 AM until noon for hardware maintenance. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Banner System Downtime - 12/11/05
BANNER Finance, BANNER HR, BANNER Student, Web Intelligence Reporting System, InfoEd, Famis, Kronos and Remedy will be unavailable Sunday, December 11, from 7:00 AM until noon for software maintenance. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Remedy System Downtime - 12/1/05; 9:00pm
The Remedy Call Logging & Tracking System will be unavailable Thursday, 12/1/05 at 9:00pm for a system reboot. System downtime should not exceed 30 minutes and system administrators will bring all systems online as quickly as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.