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Service Outage Log File - November 2005

Exchange Server Reboot 11/21/05; UPDATE 9:34am
All Exchanger servers are online as of 9:34am Monday, 11/21/05. Any users experiencing difficulty accessing Exchange resources should reboot their computer. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange Server Reboot 11/21/05; 9:30am
Once of the Exchange e-mail servers is being rebooted at 9:30am Monday, 11/21/05. System downtime should not exceed 10 minutes. This outage may affect approximately 500 Exchange users. If after the reboot users are unable to access Exchange resources, please reboot your computer. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Scheduled Network Outage - 11/15/05; 5:00am
A scheduled software upgrade on a network device is scheduled for Tuesday, November 15, 2005 at 5:00am. This outage may affect connectivity only to the following locations:
- UNHM
- All GSC (formerly CLL) locations
- All GSDLN locations served via G4 Communications

Expected downtime should not exceed 1 minutes. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Scheduled Network Outage - 11/10/05
Internet access will be unavailable on Thursday, 11/10/05 between 6:30 and 7:00am for a system upgrade. Local connectivity on-campus will not be interrupted during this outage, however access to the Internet and World Wide Web will be unavailable. During this outage, users may notice a temporary disruption accessing network resources, specifically Exchange e-mail. Any users experiencing difficulty connecting should reboot their systems after the scheduled outage period. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Scheduled VPN System Outage - 11/06/05
The VPN servers will be offline on Sunday, 11/06/05 from 9:00am - 10:00am while technicians re-route electrical power to the server machines. Expected downtime should not exceed 60 minutes and system administrators will bring all systems online as quickly as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

AD Domain Controller Reboot - 11/01/05; UPDATE 10:05am
The AD domain controller servers are online as of 10:05am Tuesday, 11/01/05. If you experience any problems connecting to AD or Exchange resources, please reboot your computer. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

AD Domain Controller Reboot - 11/01/05; 9:40am
The AD domain controller servers are being rebooted as of 9:39am Tuesday, 11/01/05. This reboot will only affect users’ ability to work in the Exchange Global Address Book - all other AD services should remain unaffected. Expected downtime should not exceed 15 minutes. Any users that experience problems connecting to Exchange or the GAB should reboot their systems. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.



CIS Help Desk
CIS Center
Durham, NH 03824
Phone: 603.862.4242
Online:CIS Questions Mailbox

 

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Last Updated: Thursday, December 01, 2005