Service Interruptions - October 2005

Unscheduled Network Outage (Thompson Hall) - 10/26/05; UPDATE 1:05pm
Thompson Hall connectivity has been restored as of 1:05pm Wednesday, 10/26/05. A tripped circuit breaker caused the momentary lapse in connectivity for the building. Users may need to reboot and re-login to regain network access. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage (Thompson Hall) - 10/26/05; 12:50pm
Thompson Hall is currently experiencing an unscheduled network and systems outage. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange Server Ian Reboot - 10/17/05; UPDATE 8:46am
All Exchange servers are available as of 8:46am Monday, 10/17/05. If you experience any difficulty connecting, please reboot your computer and attempt to reconnect. questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange Server Ian Reboot - 10/17/05; 8:32am
The Exchange server Ian will be rebooted Monday, 10/17/05 at approximately 8:32am. The server will be unavailable for approximately 15 minutes while the reboot takes place. During this time, some Exchange e-mail users will not be able to access any e-mail or Exchange resources. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

UNH E-mail Quick-Access Available - 9/19/05; 2:49pm
In response to continued Blackboard performance issues which have led to problems accessing UNH e-mail, a new Blackboard module is available at http://blackboard.unh.edu which includes a link to UNH e-mail. This is a temporary solution while system administrators continue to troubleshoot connection problems with the Blackboard servers. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange Web Access Unavailable - 10/12/05; UPDATE 10:02am
Exchange Web Access is available as of Wednesday, 10/12/05 at 10:02am. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange Web Access Unavailable - 10/12/05; 9:02am
Exchange Web Access is unavailable as of Wednesday, 10/12/05 at 9:05am. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange Web Access Unavailable - 10/07/05; 4:03pm
Exchange Web Access experienced an unscheduled systems outage on Friday, 10/07/05 and continued into Saturday, 10/08/05 until system administrators were able to restore service Saturday afternoon. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Anthony Server Unavailable - 9/23/05; UPDATE 10/06/05; 1:52pm
All file access and shares have been moved from Anthony to a new server and all functionality should be restored to normal. If you experience any difficulty accessing information, please contact the Help Desk at 862-4242. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.