Service Interruptions - October 2004

Unscheduled Network Outage 10/29/04; UPDATE 10:11am
All network connectivity has been restored as of 10:11am Friday, 10/29/04. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 10/29/04; 9:33am
The University campus experienced an unscheduled network and systems outage at 9:33am Friday, 10/29/04. The outage appears to be affecting off-campus connectivity at this time. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 10/29/04; 9:19am
The University campus experienced an unscheduled network and systems outage at 9:19am Friday, 10/29/04 The outage was caused by an Internet router temporarily losing connectivity and all service was restored as of 9:23am. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unplanned Network Outage - 10/21/2004; 3:00am - 11:55am
One of the Verizon ATM OC-3 circuits that feeds UNH/Durham suffered from instability and severe performance degradation/packet loss. Verizon found a problem in one of their central offices and services were restored @11:55am.

Services/locations affected by this outage:

• PSU (voice, video and internet services)
• Dartmouth (Internet2/NOX switchpath)
• CLL Dean's Office
• CLL Manchester
• Bow High School
• Merrimack Valley High School
• North Country Education Foundation
• KSC (Voice and video services)
• CES Kingman Farm
• LinWood High School
• Crotched Mountain Foundation
• SERESC
• NH Fire Academy
• Police Standards
• NHDOT
• NCPSA
• NHCTC (Internet services)

If any more information becomes available, I'll forward it immediately. Thank you for your patience, and we apologize for any inconvenience. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 10/13/04; UPDATE 12:31pm
All electrical and network service has been restored to Stoke Hall as of 12:31pm Wednesday, 10/13/04. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 10/13/04; 11:28am
Stoke Hall is currently experiencing an unscheduled electrical and network outage. Facilities staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.