Service Interruptions - August 2005

Remedy Server Unavailable - 8/29/05; UPDATE 3:09pm
The Remedy servers are available as of 3:09pm Monday, 8/29/05. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Remedy Server Unavailable - 8/29/05; UPDATE 2:33pm
Remedy server administrators are restoring all database connections and information as of 2:33pm Monday, 8/29/05. All systems are expected to be online in 45 - 60 minutes. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Remedy Server Unavailable - 8/29/05
The Remedy servers are unavailable as of 1:56pm Monday, 8/29/05. Systems administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Remedy Server Unavailable - 8/27/05 UPDATE 10:15am
The Remedy servers are available as of 10:15am Saturday, 8/27/05. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Remedy Server Unavailable - 8/27/05
The Remedy servers are unavailable as of 7:30am Saturday, 8/27/05. Systems administrators are aware of the problem and working to restore service as soon as possible. There is currently no estimated time all server functionality will be restored. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled System Outage - SIS - 08/15/05; 4:00pm
A virus/worm outbreak on campus is spreading quickly, affecting numerous personal computers and poses threats to most Windows computers, including servers.

ECG needs to apply patches to the front-end Banner forms servers as soon as possible. As a result, we will be taking the machines for maintenance tonight, 8/15/05, between 6 and 8pm. While the Banner SIS databases (PROD and SLLP) will remain available during this time, users will not be able to connect to Banner for the duration of this maintenance.

This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage - FIN/HR - 08/15/2005; 4:00pm
A virus/worm outbreak on campus is spreading quickly, affecting numerous personal computers and poses threats to most Windows computers, including servers.

ECG needs to apply patches to the front-end Banner forms servers as soon as possible. As a result, we will be taking the machines for maintenance tonight, 8/15/05, between 5 p.m. and 8 p.m. While the Banner Finance/HR databases (BPRD, BTRN, BTST, UTST and DEVL) will remain available during this time, users will not be able to connect to Banner for the duration of this maintenance.

This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.