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Service Interruptions - August 2004

Unscheduled Network Outage 8/28/04; UPDATE 4:49pm
All network connectivity has been restored as of 4:49pm Saturday, 8/28/04. If you continue to experience difficulty connecting, please reboot your computer. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 8/28/04; 4:34pm
The University campus is currently experiencing an unscheduled network and systems outage. This outage appears to be primarily affecting connectivity for student resident buildings. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Network Registration Connection Problem - 8/28/04; 3:41pm
The Network Registration (https://netreg.unh.edu) page is currently experiencing sporadic system outages and slow connection speeds. This connectivity issue appears to be due to an enormous amount of unsolicited network traffic causing an unmanageable load on the NetReg servers.

Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 8/30/04; 4:42pm
The University campus experienced an unscheduled network and systems outage at 4:41pm Monday, 8/30/04 that was traced to external malicious traffic. Telecommunications staff repaired the problem and is working to block such malicious traffic in the future. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 8/28/04; UPDATE 10:42am
All network connectivity has been restored as of 10:40am Saturday, 8/28/04. If you continue to experience difficulty connecting, please reboot your computer. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 8/28/04; 9:59am
The University campus is currently experiencing an unscheduled network and systems outage. This outage appears to be primarily affecting connectivity for student resident buildings. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 8/18/04; UPDATE 11:29am
The Automated Voice Response (AVR) system is online as of 11:29am Wednesday, 8/18/04. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 8/18/04; 10:24am
The Automated Voice Response (AVR) system is currently experiencing an unscheduled systems outage. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Exchange Server Outage 8/13/04; UPDATE 11:33am
The Exchange servers are online as of 11:33am Friday, 8/13/04. If you continue to experience difficulty connecting to the Exchange servers, please reboot your computer. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Exchange Server Outage 8/13/04; 11:26am
The Exchange servers are currently experiencing an unscheduled systems outage. Exchange administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.



CIS Help Desk
CIS Center
Durham, NH 03824
Phone: 603.862.4242
Online:CIS Questions Mailbox

 

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Last Updated: Wednesday, September 01, 2004