Service Interruptions - June 2006

Unscheduled Network/Systems Outage - 06/27/06; 11:22am
The University campus experienced an unscheduled systems outage on Tuesday, 6/27/06 at approximately 11:00am. The outage affected connectivity to UNHINFO Web services and CISUNIX (UNH E-mail) systems. Telecommunications staff restored all connectivity by 11:23am Tuesday, 6/27/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network/Systems Outage - 06/23/06; UPDATE 10:10am
All network connectivity has been restored as of 10:00am Friday, 06/23/06. If you experience any difficulty connecting, please reboot your computer. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Systems Outage - 06/23/2006; 9:25am
The University campus is currently experiencing an unscheduled systems outage at 1 Leavitt Lane and in the Memorial Union Building. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Maintenance necessary on server Ginkgo - 6/22/06 3:30pm
Unscheduled maintenance must be performed on the server Gingko. It will be unavailable beginning at 6:30pm on Thursday, June 22 and may remain unavailable for as long as 30 minutes. We apologize for the inconvenience this may cause. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackberry Server Unavailable - 06/12/2006; UPDATE 2:47pm
The Blackberry communications server is available as of 2:47pm Monday, 06/12/2006. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackberry Server Unavailable - 06/12/2006; 2:30pm
The Blackberry communications server will be unavailable on Monday, 06/12/2006 from 2:30pm until approximately 4:30pm while system administrators perform critical system updates. This outage will affect any user attempting to connect to a UNH resource via a Blackberry wireless device. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Telecom Online Outage - 06/07/2006
Telecom Online is currently experiencing an unscheduled system outage, affecting the telecommunications online billing system. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Systems Outage - 06/02/2006; UPDATE 2:10pm
All electrical and connectivity service for Blackboard and Webmail has been restored as of 2:10pm Friday, 06/02/2006. If you experience any problems connecting, please contact the Help Desk immediately at 603-862-424. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Systems Outage - 06/02/2006; 1:36pm
The University campus is currently experiencing an unscheduled systems outage due to an electrical problem. This outage may affect Blackboard and CISUNIX (UNH E-mail) services. System administrators aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Banner SIS PROD/SLLP Connectivity - 06/02/2006; UPDATE 12:46pm
The Banner SIS PROD/SLLP database is available as of 12:46pm Friday, 06/02/2006. System administrators rebooted the forms server to resolve the connectivity problem. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Banner SIS PROD/SLLP Connectivity - 06/02/2006; 12:03pm
The Banner SIS PROD/SLLP database is currently experiencing connectivity problems where users are losing their connection to the database. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.