Service Outage Log File - June 2003

June 27, 2003 - Banner databases SIST and CLLT downtime
At the end of the day today there will be a shutdown of our SIS Test databases (SIST an d CLLT). As a result, ALL SIST/CLLT services will be unavailable. These databases will be down for the weekend, and we will revisit the situation on Mond ay morning (they would be down first thing in the morning; it is possible that they will need to be down during the day on Monday as well).

UNH File Server BR1/Exchange Downtime 6/22
File server BR1 and exchange servers will be down this Sunday, June 22nd while we perform routine maintenance during our reserved maintenance window of 8:00 a.m. to 12:00 noon. We make every effort to perform these tasks as quick as possible to better serve you and will do our best to make your accounts available as quickly as possible. We appreciate your support and apologize for the inconvenience.

CISUNIX Server Downtimes 6/19/2003 - 06/20/2003

• Thu Jun 19 8am-10am -- Franklin OS Patch Install
• Fri Jun 20 8am-10am -- Alberti OS Patch Install

All times approximate. Web-based account access and account management functions will be unavailable while Franklin is down. Turing and Hypatia should remain available while Franklin is down.

**********************************
Planned Work
June 12, 2003 5am
**********************************

We will be performing necessary maintenance on Internet routing hardware on Thursday, June 12 @ 5am. This will disrupt Internet1 services briefly for the following : UNH Durham, UNH Manchester, Keene State College, Plymouth State College, the Colleges for Lifelong Learning, Cooperative Extension Services, Lee System Office, Jackson Labs, GSDLN, NEAT, and Dartmouth. This will not affect Internet2 services to Dartmouth or UVM. This will not affect voice or video services to any USNH locations. We apologize for any inconvenience this may cause, and thank you for your patience.

Server Maintenance Downtime 6/12/03
Paradox (lists.unh.edu, listproc.unh.edu, alias related web pages such as the alias request form) will be down Thursday, 6/12, from 6:30AM until 7:00AM for hardware maintenance.

Tabloid (news.unh.edu, usenet news server) will be down Friday, 6/13, from 6:30AM until 7:00AM for hardware maintenance.

CISUNIX Server Downtimes 6/05/2003 - 06/10/2003
Upcoming downtime schedule:

• Thu Jun 05 8am-9am -- Turing OS Upgrade [1]
• Fri Jun 06 8am-9am -- Sullivan OS Upgrade [2]
• Mon Jun 09 8am-9am -- Bamboo OS Upgrade [3]
• Tue Jun 10 8am-10am -- Hypatia OS Patch Install [4]

All times approximate

1. Alberti and Hypatia should remain available for logins and other access while Turing is down, but Netatalk file service to Macintoshes will be unavailable.
2. 'Pubpages' web service will be unavailable during Sullivan's downtime.
3. CIS Unix WebMail will be unavailable during Bamboo's downtime. Existing sessions will be interrupted, and if you're in the process of composing mail, your work may well be lost. So don't do that.
4. Finally, Turing and Alberti should remain available while Hypatia is down.

********************************************************************

         PLANNED WORK June 9, 2003 6:30-7:00am

********************************************************************

We will be reconfiguring UNH Internet routing hardware between 6:30am and 7:00am on Monday June 9, 2003. Internet service will be disrupted briefly during this time. Affected areas will include UNH Durham, UNH Manchester, the College for Lifelong Learning, Cooperative Extension Services, Lee System office, and Jackson Labs. We apologize for any inconvenience and thank you for all your cooperation.

Banner UNIX Cluster Downtime 6/8/03
The BANNER UNIX cluster will be unavailable on Sunday, June 8 from 6:00 AM until 7:30 AM for a cluster reboot.

Exchange/BR1 Server Downtime 6/1/03
The Exchange and BR1 servers will be down this Sunday, June 1st while we perform routine maintenance during our reserved maintenance window of 8:00 a.m. to 12:00 noon. We make every effort to perform these tasks as quick as possible to better serve you and will do our best to make your accounts available as quickly as possible. We appreciate your support and apologize for the inconvenience.