Service Outage Log File - May 2006

Blackboard Login Help Unavailable - 06/01/2006
The Blackboard 'Login Help' tab will be unavailable on Thursday, 06/01/2006 from 7:30am until 8:30am while administrators complete system updates. During this outage, users will not be able to retrieve usernames or change passwords for the MyUNH/Blackboard Portal. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

UNH Webmail System Reboot - 05/31/2006; 11:00am
The UNH Webmail system will be unavailable on Wednesday, 05/31/06 for approximately 10 minutes while system administrators reboot the system. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Banner Systems Downtime - 05/14/06
BANNER Student, Business Object’s Management Reporting, InfoEd, Kronos, and Remedy will be unavailable, Sunday, May 14 from 7:00 AM until noon. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Planned Network Upgrade - 05/15/2006
The University ISP, Global Crossing will be performing a software update on their equipment that connects our Boston to Durham Internet circuit on Monday, 05/15/2006 at 12:01 AM. The outage should not exceed 15 minutes while the equipment is reloaded with the updated software. During this outage Internet 1 service and performance may be impacted. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

UNHINFO Web Server Reboot - 05/07/2006
System administrators will be rebooting the UNHINFO Web server on Sunday, 05/07/2006 at approximately 9:00am to perform necessary system updates. Expected downtime should not exceed 10 minutes. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Scheduled NEON Outage - 05/01/06
NEON will be onsite in Durham Monday, 05/01/06 performing an upgrade on their POP equipment. The work window is scheduled for 12:01am to 1:00am. Service is not expected to be impacted. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.