Service Interruptions - May 2006

MyUNH/Blackboard UNH E-mail Unavailable - 05/31/2006; 4:38pm
The MyUNH/Blackboard UNH e-mail link is unavailable as of 4:38pm Wednesday, 05/31/06. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR System Outage - 05/30/2006; UPDATE 3:21pm
The Automated Voice Recognition (AVR) is available as of 3:21pm Tuesday, 5/30/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR System Outage - 05/30/2006; 2:34pm
The Automated Voice Recognition (AVR) is currently experiencing an unscheduled systems outage. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Interruption - 05/26/2006; UPDATE 4:05pm
The University network continues to have connectivity problems due to the electrical tranformer fire this afternoon. Network operations is working to determine the cause of these problems and to correct them. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Interruption - 05/26/2006; 1:10pm
The University campus is currently experiencing intermittent connectivity interruptions due to an electrical transformer fire. Connectivity may be unavailable in certain areas while networking hardware is without power. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard Grade Access Problem - 5/25/06; UPDATE 9:47am
Blackboard system administrators are disabling the 'View Blackboard Grades' link in the Tools menu while Blackboard system work is completed. Grades are still available by navigating to the individual course and selecting 'My Grades' under the 'Tools' menu. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard System Performance Problems - 5/22/06
The Blackboard systems are currently experiencing performance issues. Users may notice degradation in system response time as well as difficulty logging in. Blackboard system administrators are aware of the problem and are working to improve performance as soon as possible. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard System Unavailable - 05/05/2006; UPDATE 1:05pm
The Blackboard system is available as of 1:05pm Friday, 05/05/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard System Unavailable - 05/05/2006; 12:02pm
The Blackboard system is unavailable as of 12:02pm Friday, 05/05/2006. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network/Systems Outage - 05/05/2006; UPDATE 11:21am
All network connectivity has been restored as of 11:21am Friday, 05/05/06. If you experience any difficulty connecting, please reboot your computer. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network/Systems Outage - 05/05/2006; 11:02am
The University campus is currently experiencing an unscheduled network and systems outage. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage - 05/04/2006; UPDATE 10:06pm
All network connectivity has been restored as of 10:06pm Thursday, 05/04/2006. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage - 05/04/2006; 6:56pm
The University campus is currently experiencing an unscheduled network and systems outage. This outage does not affect any residential building network connectivity. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage (Hubbard/Christensen Halls) - 05/02/2006; 1:59pm
The University campus is currently experiencing an unscheduled network outage affecting connectivity in Christensen and Hubbard residence halls. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Banner HR/FIN PROD Unavailable - 05/02/2006; UPDATE 1:35pm
The Banner HR/FIN PROD database is available as of 1:35pm Tuesday, 05/02/2006. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Banner HR/FIN PROD Unavailable - 05/02/2006; 1:28pm
The Banner HR/FIN PROD database is unavailable as of 1:28pm Tuesday, 05/02/2006. This outage may affect Banner Finance, HR and the PRAM database functionality. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webcat System Unavailable - 05/01/2006; UPDATE 11:41am
The Webcat online system is available as of 11:41am Monday, 05/01/2006. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webcat System Unavailable - 05/01/2006; 11:04am
The Webcat online system is currently experiencing an unscheduled systems outage. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Network/Application Slowness - 5/1/06; UPDATE 9:35am
All connectivity slowness problems have been resolved as of 9:35am Monday, 5/1/06. If you experience any continued slowness problems, please contact the Help Desk at 603-862-4242.

Network/Application Slowness - 5/1/06; 8:15am
The University campus is currently receiving reports of network slowness impacting the Banner, Webi and Remedy systems. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.