Service Interruptions - May 2005

Unscheduled AVR Outage 5/27/05; UPDATE 2:01pm
The University AVR (Automated Voice Response System) is online as of 2:01pm Friday, 5/27/05. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 5/27/05; 12:11pm
The University AVR (Automated Voice Response System) is currently experiencing an unscheduled systems outage. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 5/27/05; UPDATE 8:16am
Connectivity to the UNH-Durham Data Center has been restored as of 8:16am Friday, 5/27/05. If you experience any difficulty connecting to any administrative system (i.e. Banner, Exchange or Remedy) or experience any other connectivity problems, please contact the Help Desk at 862-4242. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 5/27/05; 7:35am
The University campus is currently experiencing an unscheduled network and systems outage. This outage is affecting connectivity to the UNH-Durham Data Center, preventing access to administrative systems including Exchange, Banner and Remedy. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage - 5/26/05; 5:10am
This morning, a corruption occurred on a piece of routing hardware that rebooted said device. A software upgrade has been performed and the problem is now resolved. This outage was about 5 minutes in length, and would have affected Internet1/Internet2/WAN connectivity to UNH. PSU. KSC, CLL, CES, USNH System Office, UNHM, GSDLN, Jackson Labs, NHCTC and any other locations served by UNH Telecommunications. Voice/video services would not have been affected by this outage. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 5/20/05; UPDATE 12:10pm
The University AVR (Automated Voice Response System) is online as of 12:10pm Friday, 5/20/05. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 5/20/05; 10:19am
The University AVR (Automated Voice Response System) is currently experiencing an unscheduled systems outage. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 5/16/05; UPDATE 11:43am
The University AVR (Automated Voice Response System) is online as of 11:43am Monday, 5/16/05. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 5/16/05; UPDATE 10:59am
The University AVR (Automated Voice Response System) is currently experiencing an unscheduled systems outage. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 5/16/05; UPDATE 10:15am
The University AVR (Automated Voice Response System) is online as of 10:15am Monday, 5/16/05. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 5/16/05; 9:55am
The University AVR (Automated Voice Response System) is currently experiencing an unscheduled systems outage. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled WebCat Outage 5/12/2005; UPDATE 11:30am
The University system 'WebCat' is now available. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled WebCat Outage 5/12/2005; 8:00am
The University system 'WebCat' is currently experiencing an unscheduled outage. MIS staff are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard Systesm Login Help Outage 5/12/2005; UPDATE 11:00am
The Blackboard login help services are now available. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard Systesm Login Help Unavailable 5/11/2005; 4:00pm
The Blackboard login help services are experiencing an unscheduled systems outage as of Wednesday, 5/11/2005, 4:00pm. This outage will prevent users from accessing any account information including password changes. System administrators are aware of the problem and working to bring all services back online as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 5/11/05; UPDATE 1:15pm
The University Automated Voice Response System (AVR) is online as of 1:15pm Wednesday, 5/11/05. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled AVR Outage 5/11/05; 9:05am
The University Automated Voice Response System (AVR) is currently experiencing an unscheduled systems outage. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard Systems Login Help Unavailable 5/5/05; UPDATE 5/6/05; 3:27pm
The Blackboard login help services are available as of 3:27pm Friday, 5/6/05. All account services including password assistance are online and functional. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard Systems Login Help Unavailable 5/5/05; 8:04am
The Blackboard login help services are experiencing an unscheduled systems outage as of Thursday, 5/5/05 at 8:04am. This outage will prevent users from accessing any account information including password changes. System administrators are aware of the problem and working to bring all services back online as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Webmail Outage 5/6/05; 1:50pm
The Webmail servers experienced an unscheduled systems outage on Friday, 5/6/05 at 1:50pm. Connectivity was restored approximately 5 minutes later at 1:56pm. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.