Service Interruptions - April 2006

Online Registration Unavailable - 4/21/06; UPDATE 3:10pm
The UNH online registration system is available as of 3:10pm Friday, 4/21/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Online Registration Unavailable - 4/21/06; 10:40am
The UNH online registration system is unavailable as of 10:40am Friday, 4/21/06. System administrators are working to restore service as quickly as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Remedy Systems Unavailable - 4/21/06; 11:25am
The Remedy Call Logging and Tracking system was temporarily unavailable on Friday, 4/21/06 at 11:25am. System administrators determined the cause for the outage to be connectivity-related and all systems were restored in approximately five minutes. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Automated Voice Recognition System Unavailable - 4/21/06; UPDATE 9:00am
The Automated Voice Recognition (AVR) system is available as of 9:00am Friday, 4/21/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Automated Voice Recognition System Unavailable - 4/21/06; 8:45am
The Automated Voice Recognition (AVR) system is unavailable as of 8:45am Friday, 4/21/06. System administrators are rebooting all systems and services should be available by 9:00am. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange Web Access Unavailable - 4/13/06; UPDATE 3:56pm
Exchange web access is available as of 3:56pm Thursday, 4/13/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange Web Access Unavailable - 4/13/06; 3:00pm
Exchange web access is currently experiencing an unscheduled systems outage. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Intermittent Webmail Connectivity Problem - 04/05/06; 12:16pm
The Webmail systems are experiencing intermittent connectivity problems as of 12:16pm Wednesday, 04/05/06. System administrators are closely monitoring system performance for any anomalies. Should the Webmail system become completely unavailable, this web page will have the latest up-to-date information at all time. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

UNH Network partial outage - 04/04/06; 4:10pm UPDATE 4:53pm
A portion of the UNH network became unavailable at 4:10pm Tuesday, 04/04/06. System Administrators were able to bring the system to full functionality at 4:53PM. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webmail System Unavailable - 04/04/06; 1:00pm
The Webmail system was temporarily unavailable at 1:00pm Tuesday, 04/04/06. System administrators rebooted the Webmail servers and brought all systems online in approximately 10 minutes. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webmail System Unavailable - 04/04/06; 11:59am UPDATE 12:13pm
The Webmail system is available as of 12:13pm Tuesday, 04/04/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webmail System Unavailable - 04/04/06; 11:59am
The Webmail system is unavailable as of 11:59am Tuesday, 04/04/06. System administrators are aware of the problem and working to restore service by 12:30pm, 04/04/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webmail System Unavailable - 4/3/06; UPDATE 1:07pm
The Webmail system is available as of 1:07pm Monday, 4/3/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webmail System Unavailable - 4/3/06; 11:33am
The Webmail system is unavailable as of 11:33am Monday, 4/3/06. System administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.