Service Interruptions - April 2004

Blackboard System Outage 4/28/04; UPDATE 11:23am
All Blackboard systems are currently online. If you experience any difficulty connecting to the Blackboard server, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard System Outage 4/28/04; UPDATE 10:42am
The Blackboard system is currently experiencing an unscheduled systems outage. Server administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard System Outage 4/28/04; UPDATE 8:05am
All Blackboard systems are currently online. If you experience any difficulty connecting to the Blackboard server, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Blackboard System Outage 4/28/04; 7:51am
The Blackboard system is currently experiencing an unscheduled systems outage. Server administrators are aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unexpected Power/Network Outage - 4/23/04, UPDATE 8:13am
All network connectivity has been restored to both the Dunlap/Myers and Littleton locations as of Friday, 4/23/04 at 8:13am. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unexpected Power/Network Outage - 4/22/04, 4:11pm
Reports from Littleton, NH indicate the entire town has lost power. This outage affects connectivity for CLL Littleton, NHCTC Littleton and Gregg Public Safety Academy (NCPSA). This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unexpected Network Outage - Myers/Dunlap Center; 4/22/04, 3:47pm
A utility pole supplying the Dunlap/Myers Center with power has been severely damaged in an auto accident. Attempts are being made to save the pole, but the real possibility exists that a transformer may drop and send significant power spikes. With this in mind, Telecommunications staff is currently working to safely shut down the networking equipment onsite until this issue is resolved. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage Associated with AD Services 4/21/2004; UPDATE 11:20am
Telecommunications staff are reporting that the earlier unscheduled network outage affecting any services that authenticate through Active Directory is now resolved. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage Associated with AD Services 4/21/2004; 11:00am
The University campus is currently experiencing an unscheduled network outage affecting any services that authenticate through Active Directory (VPN, Exchange, Banner ...). Telecommunications staff are aware of the problem and working to restore service as soon as possible. The current estimated resolution time is one hour. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

BR1 Server Unavailable 4/15/04; UPDATE 10:14am
The BR1 servers are currently available. If you experience trouble connecting to any BR1 resources, please reboot your computer. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

BR1 Server Unavailable 4/15/04; 9:36am
The BR1 servers are currently experiencing an unexpected outage. Telecommunications staff is aware of the problem and work to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage 4/14/04; 7:30pm
The University campus experienced an unscheduled network and systems outage on Wednesday, 4/14/04 at approximately 7:30pm. Telecommunications staff determined the cause to be a brief loss of power and stabilized all network connections by 8:51pm. While an outage on the core campus cannot be confirmed, evidence on several pieces of equipment indicates that an electric disruption most likely occurred. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

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UNPLANNED NETWORK OUTAGE 8:45-9:00am; 4/12/04
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There was a software error in a piece of routing equipment, and equipment was rebooted to restore connectivity.

This outage affected connectivity to Internet1 resources for UNH, KSC, PSU, and UNHM, as well as NHCTC, GSDLN, CLL/CES, and NEAT networks. This outage affected WAN services to KSC, PSU, and UNHM. This outage affected Internet2 connectivity to UNH, KSC, and PSU. Total length of maintenance will be approximately 15-20 minutes. Thank you for your patience, and we apologize for any inconvenience.