Service Interruptions - March 2006

Jackson Laboratory Connectivity Unavailable - UPDATE 03/31/2006; 1:16pm
The Jackson Laboratory network is available as of 1:16pm Friday, 3/31/06. Telecommunications staff have completed testing of all network connectivity and will continue to monitor all systems throughout the day. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Forest Park Connectivity Unavailable - UPDATE 3/31/06; 10:23am
The Forest Park cable modem network is online as of 10:23am Friday, 3/31/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Jackson Laboratory Connectivity Unavailable - UPDATE 03/31/2006; 9:05am
The Jackson Laboratory network is available as of 9:05am Friday, 3/31/06. Telecommunications staff notified Verizon and technicians are working on-site to restore service as quickly as possible. Users may notice intermittent connectivity problems while Verizon technicians work on the equipment. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Forest Park Connectivity Unavailable - 3/31/06; 8:23am
The Forest Park cable modem network is currently experiencing an unscheduled network outage. System administrators are aware of the problem and working to restore service as quickly as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Jackson Laboratory Connectivity Unavailable - 03/30/2006
The Jackson Laboratory network is unavailable as of 9:23am Thursday, 3/30/06. Telecommunications staff notified Verizon and technicians are working to restore service as quickly as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange E-mail Relay Outage - 3/27/06; 9:54am
There is a known problem with Exchange e-mail relaying where outgoing e-mail messages may fail to send. Exchange administrators are aware of the problem and working to restore all functionality as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Exchange E-mail Relay Outage - 3/27/06; UPDATE 2:51pm
All Exchange e-mail functionality has been restored as of 2:51pm Monday, 3/27/06. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webmail System Unavailable - 3/27/06; 11:23am
The Webmail e-mail servers are unavailable as of 11:23am Monday, 3/27/06 while system administrators perform emergency reboot procedures to restore system functionality. Expected downtime should not exceed 30 minutes. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled G4 Network Outage - 03/08/06; 8:21am
The G4 network is currently experiencing an unscheduled network and systems outage. This outage will affect Granite State College, Co-Operative Extension and all GSDLN sites on the G4 network. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webmail System Unavailable - 03/08/2006; UPDATE 2:41pm
The Webmail systems are available as of 2:41pm Wednesday, 03/08/2006. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Webmail System Unavailable - 03/08/2006; 2:27pm
The Webmail systems are unavailable as of 2:27pm Wednesday, 03/08/2006 while systems administrators reboot the servers. Expected downtime should not exceed 30 minutes. This web page will have the most current information at all times during normal business hours. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.