Service Outage Log File - March 2002

3/30/2003 - Exchange Servers and the file/print server BR1
The Exchange Servers and the file/print server BR1 will be unavailable this Sunday 3/30/03 between 8:00am - noon due to scheduled maintenance. We apologize for the inconvenience.

3/30/2003 - Telecommunications Online Student Billing services unavailable
The Telecommunications Online Student Billing service will be unavailable this Sunday 3/30/03 between 8:00am - noon due to scheduled maintenance. We apologize for the inconvenience.

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SERVICE RESTORED - March 26, 2002
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UNICEL Wireless Phone Users - Mar. 25, 2002
Attention UNICEL Wireless Phone Users: If you are using the voice mail feature on your UNICEL wireless phone, you may experience intermittent outages today. UNICEL successfully completed a switch conversion last night, however they are reporting temporary outages with their voice mail system. UNICEL's voice mail system should be fully restored by the end of today. Please contact UNH Telecom at 603-862-1030 with any questions regarding this announcement.

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SERVICE RESTORED - March 21, 2002
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Verizon Wireless paging service temporary outage - March 21, 2002 Updated
Verizon Wireless paging service was temporarily disrupted this morning, and restored at approximately 1:00 PM this afternoon.

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WORK COMPLETED - March 20, 2002
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UNHD Downtime - March 20, 2002 *Updated*
UNHD will be unavailable on Wednesday, 3/20 from approximately 2:00pm until 4:00pm for hardware maintenance.

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WORK COMPLETED - March 20, 2002
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CISUNIX Downtimes - March 18-20, 2002
A few machines will be unavailable for relatively long periods next week for OS patch installation:

• Alberti: Mon Mar 18 8am-10am (CIS Unix logins, mail)
• Hypatia: Tue Mar 19 8am-10am (CIS Unix logins, mail)
• Franklin: Wed Mar 20 8am-10am (CIS Unix WebMail, account management)

As always, when one of the CIS Unix login/mail servers is down, the other two should remain available for normal use. Downtimes are approximate, and (we hope) overestimated.

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WORK COMPLETED - March 12, 2002
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UPDATE ON PLANNED WORK - March 12, 2002 4:00 a.m.
The schedule upgrade to UNH's calling card system did not take place on March 11th as planned. There will be another attempt to upgrade the calling card system on Tuesday, March 12, 2002 between 4 a.m. and 7 a.m.

PLANNED WORK - March 11, 2002 4:00 a.m.
Please be aware that the UNH calling card platform will be unavailable on March 11, 2002 at 4:00 a.m. due to a necessary upgrade to the system. This will impact any UNH student, faculty or staff who attempts to utilize their off campus portion (i.e. 800-769-5350) of their UNH departmental or personal authorization code. On campus use of departmental or personal authorization codes should not be impacted by this system upgrade. We anticipate the calling card platform to be unavailable for no more than three (3) hours. Should the system upgrade take longer than expected, we will post an update to the UNH Telecom website at www.unh.edu/telecom/ under Announcements.