Service Interruptions - February 2004

Network Outage - Leavitt Lane Buildings - 02/26/04
At approximately 10:15 Telecom Technicians identified a problem with a backup power supply which caused a switch in PAMS to go off-line. The following buildings or departments in the Leavitt Lane area were affected by this switch being off-line: PAMS Print Shop & Mail Services, SBCT, Carpentry Shop, Library Storage. Telecom technicians reported that the switch was back on-line at 10:30am. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Network Connectivity Outage in Hetzel Hall - 02/25/04
Students reported connectivity problems in Hetzel Hall, starting at approximately 9:00am this morning (02/25/04). Telecom confirmed that there was a problem and connectivity was restored by 11:00am. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Network Outage - 2/24/04
The University campus experienced a brief network outage lasting about 30 seconds at around 10:40am. Service is now restored and users should have network connectivity. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Modem Pool Outage - 2/23/04
The University modem pool experienced a temporary outage from 2/20/04 until 1:15pm, 2/23/04. Service to the modem pool is restored and users should now be able to connect. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Microsoft Exchange Outage - 2/23/04 - UPDATE 8:23am
All Microsoft Exchange connectivity should now be restored as of 8:23am, Monday, 2/23/04. If you continue to experience Microsoft Exchange connectivity problems, please reboot your computer. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Microsoft Exchange Outage - 2/23/04
The University campus is currently experiencing an unscheduled Microsoft Exchange outage that may affect certain users trying to connect to Exchange. CIS staff are aware of the problem and are working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage - 2/12/04; 8:35am
The University campus experienced an unscheduled network outage this morning affecting all ResNet Halls. Telecommunications found the source of the problem and all network connections should now be restored. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Campus-Wide Virus Risk - 2/5/04
The University campus is currently investigating the spread of an unknown virus. Symptoms include port scanning and TCP sweeps across the UNH Network. This type of behavior is draining network resources and slowing network connections. Campus computers found to be exhibiting such symptoms are being disconnected from the network until such time those computers are deemed secure for network access. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage - 2/4/04; 7:50pm
There was a brief loss of connectivity to the Internet. All services were restored as of 7:50pm. This outage affected commodity Internet services for UNH, PSU, KSC, CLL, CES, USNH Systems Office, Jackson Labs, UNHM, NHCTC, GSDLN, and NEAT networks. It also affected Internet2 services for UNH, PSU, and KSC. WAN services for KSC and PSU were not affected. Internet2 switching services for Dartmouth were not affected. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage - UNHM - 2/4/04; UPDATE 2:45pm
All UNH-Manchester connectivity has been restored as of 2:45 pm Wednesday, 2/4/04. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.

Unscheduled Network Outage - UNHM - 2/4/04; 2:41pm
The UNH-Manchester campus is currently experiencing an unscheduled network and systems outage. Telecommunications staff is aware of the problem and working to restore service as soon as possible. This web page will have the most current information at all times. If you have any questions/concerns, please contact the CIS Help Desk & Dispatch Center at 862-4242.