1.1 Goal: Increase the participants' rate in the New England Regional Student Program from 150% to 200%.
This recommendation is accepted as proposed. On the basis of a NEBHE decision about percentages this Spring, I will seek approval for a change in the tuition rate with the System and Trustees. The impact of this recommendation should be certain by May.
1.2 Goal: Direct private fundraising to endowments that endowments that support student scholarships.
This recommendation is accepted as proposed. I have appointed a special committee to review fundraising and alumni relations, and on the basis of recommendations from that committee, I will establish a definite dollar goal and timetable for this priority this Spring. As scholarships that can be used to expand general University support of students are endowed, pressure on the Fund 1000 financial aid budget will be relieved.
1.3 Goal: Reduce the cost of energy.
This recommendation is accepted as proposed. VP Lubow will continue to monitor this process. Once a new rate has been established, the budget for electricity will be reduced. The implications of this recommendation should be clear by summer.
1.4 Goal: Reduce the UNH contribution to USNH telecommunications network support.
This recommendation is accepted as proposed, and it has been implemented.
1.5 Goal: Study the structure, service and operations of the Financial Aid Office for the purpose of identifying the best means for supporting its dual mission of serving the University community and assuring institutional compliance with federal and state financial aid regulations.
This recommendation is accepted as proposed. Provost Eggers will invite two people from outside the University to review the operations of the Financial Aid Office this Spring, and any changes recommended and accepted will be implemented as soon as feasible after the review takes place.
1.6 Goal: More visibly incorporate the theory, values and principles of enrollment management in University planning.
This recommendation is accepted as proposed. Taking the results of the review in 1.5 into account, Provost Eggers will organize Academic Affairs accordingly. Goals 1.50 (on UNHM) and 2.2 (on administrative organization) below will also be integrated into this plan. The target date for this plan is May 1, 1996.
1.7 Goal: Establish "program based budgeting" within academic affairs.
This recommendation is accepted as proposed. Provost Eggers will work with Deans and Department Chairs to establish guidelines and a timetable, utilizing the calendar for biennial budget planning. "Program based budgeting" should be in place by FY'97.
1.8 Goal: Create a Utility Master Plan / Strategic Energy Management Plan to guide the planning and design of the campus utility infrastructure.
This recommendation is accepted as proposed. VP Lubow will be responsible for implementing changes and reducing the utilities budget accordingly.
1.9 Goal: Eliminate duplication of administrative services between UNH and USNH.
This recommendation is accepted in spirit, but any reductions in the UNH contribution to the System must be negotiated with the Chancellor and approved by the Trustees. I will continue to pursue specific ideas for consolidating functions between UNH and USNH.
1.10 Goal: Increase the percentage of materials recycled from the present rate of 25-30% to 50-60% annually.
This recommendation is accepted as proposed. I will ask Associate VP Bennett to organize publicity for a campaign for campus recycling this summer, to include a letter from the President's Staff, documenting administrative endorsement. Progress will be monitored and reported to the campus community, and everyone will be aware that we are trying to hit the target of $15,000 in increased sales of recycled materials in FY'97. VP Lubow will be responsible for the implementation of this dollar target.
1.11 Goal: In budgeting, especially as tuition rates are set and financial aid policies are crafted, planning should be based on the concept of net revenue.
This recommendation is accepted as proposed, but no further work on this subject will be required until changes are made in the administration of admissions and financial aid (see 1.5 and 1.6 above).
1.12 Goal: Review Physical Plant operations with the following objectives: reorganize the Plant Maintenance management structure in the Carpentry/Hardware/Paint (C/H/P) area; reduce the ratio of leaders to workers in grounds and roads; and eliminate a number of single person crafts/trades.
This recommendation is accepted as proposed. VP Lubow will investigate the possibility of outsourcing these functions. A report to the President should be completed by June 1, 1996. If these functions are outsourced, the Facilities Services budget will be reduced by the amount of savings, possibly for FY'97.
1.13 Goal: Maximize the interest revenue earned from offering deferred payment plans for tuition.
This recommendation is accepted as proposed. VP Lubow will work with the Business Services Office to solicit bids for the deferred payment plan. In addition, Business Services will look into the cost and potential savings of providing the service independently. A report will be submitted to the President by June 1, 1996, with the expectation that at least the proceeds of the increased fee ($71,960) will be available for FY'97.
1.14 Goal: Investigate outsourcing the Central Stores Operation.
This recommendation is accepted as proposed. VP Lubow will investigate the possibilities of outsourcing (and liquidating) or downsizing Central Stores. A report to the President will be completed by June 1, 1996. Changes in the markup percentage of Central Stores materials will be announced, and if the inventory is liquidated, one-time funds will be available centrally.
1.15 Goal: Obtain more student help for grounds work and snow removal. Tie this work to financial aid awards to students.
This recommendation is accepted as proposed. VP Lubow will effect this change in the context of 1.29 (UNH Work-Study) below, so that these dollar savings, planned for FY'97, will be multiplied if possible. Staff reductions should be determined as quickly as possible; the Facilities Services permanent salary base will then be decreased.
1.16 Goal: Reduce costs and increase the effectiveness of student advising services by expecting students to take primary responsibility for planning and implementing their own programs of study.
This recommendation is accepted as proposed, but careful planning (integrated with telecommunications planning, see 1.40 below) will be required to meet the target of $65,000 in permanent salary reductions in both FY'98 and '99. (See also 1.19.) Provost Eggers will submit a comprehensive plan for advising services to the President by June 1, 1996.
1.17 Goal: Consider increasing the in-state student tuition rate.
I understand and accept this recommendation in principle, and I will forward a copy of the Task Force Report to the Chancellor for the attention of the Trustees, with a cover letter indicating my support of the position that there is room for a moderate tuition increase above inflation on the in-state side.
1.18 Goal: Reduce the number of University owned properties that are not central to the core mission of the University and use the proceeds to establish a quasiendowment.
I accept this recommendation, and while I am not hopeful that much will come to the University soon from property sales, we will be more aggressive in our continuing efforts to recover fair market value for what we do not need to hold. VP Lubow will identify such properties and prospects for sales by June 1, 1996.
1.19 Goal: Begin the process of centralizing some advising and career counseling activities so that information and other resources can be better shared.
I accept this recommendation as proposed, and I encourage quick movement toward increased coordination that might not only save continuing salary dollars but might improve student services. Provost Eggers and VP Moore will work together on a plan to identify contiguous space and integrate common staff responsibilities. A plan will be developed by May 1, 1996, for possible implementation in FY'97.
1.20 Goal: Consider charging auxiliaries for their share of the "discounts" to tuition through financial aid.
The subject of the relationship between Fund 1000 and the auxiliary budgets will continue to be reviewed by the President's Staff.
1.21 Goal: Reduce the cost of Parking Services.
This recommendation is accepted as proposed. VP Lubow will be responsible for determining what reduction is possible and implementing this recommendation by summer of 1996.
1.22 Goal: Differentiate tuition to recover costs at the level of academic schools and colleges.
This recommendation is accepted as proposed. Provost Eggers will work with the deans of the schools and colleges to determine where differential tuition is justified and feasible, and I will receive any recommendations for FY'98 by June 1, 1996. Trustee approval will be needed for any changes.
1.23 Goal: Standardize institutional policies and pursue unrealized opportunities with respect to indirect cost revenues from external grants and contracts.
This recommendation is accepted as proposed. VP Sundberg will develop a detailed plan (including rate structure) by May 1, 1996, to be implemented beginning FY'97.
1.24 Goal: Generate revenue to fully fund the Browne Center program director's position from sources other than Fund l000.
This recommendation is accepted as proposed. VP Sundberg will direct its implementation on schedule.
1.25 Goal: Increase the effectiveness of UNH programs to raise money and improve alumni and public relations.
This recommendation is accepted in principle, but specific goals must await the findings of the special study of fund-raising and alumni relations now underway. We can expect to diminish the reliance of the Foundation on Fund 1000 by FY'97.
1.26 Goal: Reduce the advertising costs for vacancies by using block ads.
This recommendation is accepted as proposed. VP Lubow will reduce the Personnel Services budget in FY'97.
1.27 Goal: Release remaining operating budget in the University Magazine account.
This recommendation is accepted as proposed. VP Lubow will reduce the University Relations budget in FY'97.
1.28 Goal: Expand enrollments in the Division of Continuing Education and Summer School, to increase tuition revenue.
This recommendation is accepted as proposed. Provost Eggers will reconvene the specially appointed committee on summer school to develop a plan for an expanded summer semester. The plan will be completed by October 1, 1996, and implemented in the summer of 1998. The academic deans have already begun to work with DCE this Spring on centralizing the scheduling first of summer school and ultimately of fall and spring semesters, to insure access by DCE students.
1.29 Goal: Develop a UNH workstudy program.
This recommendation is accepted as proposed but may be difficult to implement. Provost Eggers will continue to meet with a committee which includes the Director of Financial Aid (and Professor D. Richman) to develop a plan for expanded UNH workstudy opportunities. This plan will be completed by October 1, 1996, and will be implemented, if feasible, during FY'98.
1.30 Goal: Consider redistributing faculty effort.
This recommendation is accepted as proposed. Provost Eggers will address the issue of faculty workload in the spirit of this recommendation as the concept of "program-based budgeting" (1.7 above) is implemented this spring and summer. Deans and department chairs will take the lead in assessing workload in the context of departmental mission.
1.31 Goal: In the context of long-term enrollment planning, stabilize and enhance tuition revenue shortterm.
This is a complex recommendation with an ambitious bottom line. I accept it as proposed but direct Provost Eggers to work with the appropriate offices to refine these projections as necessary before we count on them. When targets are fixed, we will do everything possible to meet or exceed them. Through the Provost, the Deans' Council and Director of Admissions have identified specific programs for the first and second phases of this plan. Other strategies will be implemented as quickly as possible, together with other elements of comprehensive enrollment planning (see 1.6 above).
1.32 Goal: Reduce current central printing costs by eliminating printout distribution services from CIS.
This recommendation is accepted as proposed. VP Lubow will proceed with implementation no later than the end of the fiscal year.
1.33 Goal: Use tuition waivers more wisely as "opportunity costs."
This recommendation (in all of its parts) requires continuing study. Decisions about financial aid packaging for FY'97 have already been made, employing aspects of this recommendation. I charge Provost Eggers to coordinate the continuing effort to maximize the value of financial aid. On the matter of athletic scholarships, while we are required to comply with our recently adopted agreement with the Office of Civil Rights, I asked the Athletics Advisory Committee to review this recommendation in this context and report to me this spring. That report is now available for implementation.
1.34 Goal: Reduce support for Employee Fitness Program.
This recommendation is accepted as proposed. Provost Eggers will decrease the HHS budget in each of FY'97, '98, and '99.
1.35 Goal: Examine the cost and processes of the vehicle maintenance garage to assure competitiveness with the external environment.
This recommendation is accepted as proposed. VP Lubow will investigate the possibility of outsourcing to be acted on before July 1, 1996.
1.36 Goal: Increase the amount of the late fee charged for tuition payments received beyond the published deadline.
This recommendation is accepted as proposed. VP Lubow will inform Business Services that the late fee charge will be increased to $100 effective FY'97.
1.37 Goal: Charge alumni for career services beginning 12 months after graduation.
This recommendation is accepted as proposed. VP Moore will inform Career Services of the new charge. The Career Services budget will be decreased in FY'98 in anticipation of this new revenue.
1.38 Goal: Evaluate the Office of Affirmative Action, the Women's Commission, ACCESS, SHARPP, and other functions that might be logically grouped to determine if savings could be realized through consolidated or shared resources.
The presentation of this recommendation and the conditions giving rise to it have provoked another discussion of matters of equity and access for women, people of color, gay, lesbian, bisexual and transgendered people, and those with disabilities. The Women's Commission, the Task Force on Gay, Lesbian, Bisexual and Transgendered Issues, ACCESS, the Office of Multicultural Student Affairs, and SHARPP all have various roles in responding to these populations. I have asked Provost Eggers and VP Moore to convene a committee including representatives from each of these offices or groups, and others, to respond to the following questions: what should the roles of each of these commissions, committees, and offices be in influencing institutional policies and programs? What resources are necessary to fulfill these roles? Any suggestions regarding relocation or realignment of these groups should follow from responses to the broader questions. This committee should complete its work by October, 1996.
1.39 Goal: Discontinue Academic Affairs funding of the International Seminar Series.
This recommendation is accepted as proposed. Provost Eggers will inform CIE of this decision, and VP Lubow will reduce the budget of Academic Affairs in FY'98.
1.40 Goal: Establish an electronic campus infrastructure.
This recommendation is accepted as proposed. Further work must be done to determine the associated costs of taking advantage of an electronic campus (new hardware, maintenance of hardware, and training); further, the implications for teaching, including our expectations of students, is an academic issue to be addressed by the Council of Deans. VP Lubow will inform Assistant VP Olson to proceed with this plan by determining associated costs and consulting with the academic deans; but this work should not slow the timetable for implementation.
1.41 Goal: Reexamine UNH financial and administrative relationship with COAST/Karivan.
This recommendation is accepted as proposed. VP Lubow will rebid the COAST/Karivan operation. Transportation to and from Durham, as provided on routes 3-5, will continue for students, staff, and faculty. All special services, such as transportation for disabled students, faculty, and staff, would continue at their present levels. A report on transportation services will be made to the President by June 1, 1996.
1.42 Goal: Consolidate current CIS administrative and business functions, reducing support staff by one fulltime position.
This recommendation is accepted as proposed. VP Lubow will reduce the CIS personnel budget accordingly for FY'97.
1.43 Goal: Reduce the practice of campus wide distribution of flyers, single sheet notices, or broadsides through the use of e-mail or expansion of the Campus Journal to make pages available for these types of notices on a weekly basis.
Every effort should be made for everyone on campus to communicate general information to campus constituencies through the Campus Journal. Savings from the reduction of flyers and other mailings will be realized by individual departments.
1.44 Goal: Review the Implementation of a Student Technology fee.
This recommendation is related to 1.40 above and should be proposed in the context of a comprehensive plan. VP Lubow will ask Assistant VP Olson to formulate this plan and to negotiate the fee portion of this plan with the Student Senate and VP Moore. Consistent with the spirit of this recommendation, the timing of a new fee will depend on when new computing services can be made available to students. Any new mandatory fee will require Trustee approval.
1.45 and 1.46 Goal: Establish a more cost-effective balance among the various needs being met by the CSDC, CFC, and Kindergarten programs.
This recommendation is accepted as proposed. Provost Eggers will ask Dean Ritvo to develop a plan to increase revenue and decrease costs of the CSDC.
1.47 Goal: Assess financial, human and physical resources for the recruitment and retention of racial and ethnic minority students, for the purpose of increasing the visibility, efficiency, and effectiveness of this effort.
This recommendation is accepted as proposed. Provost Eggers and VP Moore will convene a group which includes the Coordinator of Minority Recruitment and Retention, the Director of the Office of Multicultural Student Affairs the Director of Admissions, the Director of Financial Aid, a representative of the University Foundation, a representative of University Relations, the Director of Athletics and others to revisit the goals embodied in the document "Toward a New University Community" (1994), assess progress relative to those goals, and develop a plan to increase the retention rate of minority students.
1.48 Goal: Make the distribution of graduate student support more equal across colleges and increase graduate student tuition revenue from external grants and contracts.
This recommendation is accepted as proposed. Provost Eggers will direct Dean LaCroix to draft a plan following these strategies for discussion at the Deans' Council and President's Staff.
1.49 Goal: Support former Planning Council recommendation to close Child Referral Service.
This recommendation is accepted as proposed. VP Lubow will implement this change by the end of the fiscal year.
1.50 Goal: For the next phase of the development of UNH-Manchester, further integrate its operations and programs into the University, secure its existing degree programs for place-bound students, and emphasize its already established transfer mission.
This recommendation is accepted provisionally. The Trustees' Planning Committee continues to meet on the subject of facilities planning for UNHM. A new emphasis on the mission of serving traditional-aged, beginning college students may encourage the Trustees to commit to expanded and consolidated facilities in Manchester, as one way of addressing the expected greater pressure of in-state enrollments. Any plan must be shown to be financially feasible, and greater involvement of Durham departments in Manchester programs will require the active support of other college deans and department chairs. A comprehensive plan should be completed by the end of the calendar year.
1.51 Goal: Student Information System Desktop Infrastructure Upgrade (Client-server Workstations).
This recommendation is accepted as proposed. VP Lubow will ask Assistant VP Olson to develop a plan which utilizes existing hardware resources and minimizes costs. In addition, they will look more closely at training costs.
1.52 Goal: Maintain TRIO Programs and Small Business Development Center (SBDC).
This recommendation is accepted as proposed. Provost Eggers will insure that the TRIO and SBDC budgets remain intact.
1.53 Goal: Reduce mail deliveries to once per day for most buildings on campus.
This recommendation is accepted as proposed. VP Lubow will implement this change as quickly as feasible.
1.54 Goal: Improve the effectiveness and quality of UNH Student Administrative Services.
This recommendation is accepted as proposed. Because substantial improvements in service and budget reductions are possible, every effort should be made to speed the implementation schedule proposed. The availability of upgraded computing support for student services is a constraint on implementation, but physical and administrative consolidation can proceed immediately. VP's Eggers, Lubow and Moore should identify space and formulate a funding and construction plan by July 15, 1996, for implementation during the Summer of 1997; administrative changes should be integrated into this plan.
1.55 Goal: Increase parking fines.
This recommendation is accepted as proposed. VP Lubow will inform Parking Services of the increase in fines and implement this change as quickly as feasible.
1.56 Goal: Rely more on graduate students and interns to perform duties now assigned to professional staff. Additionally, where possible, rely more on undergraduate student labor.
This recommendation is accepted as proposed. VP Lubow will ask the Director of Personnel to build the question about hiring students into the process of staff turnover. VP Moore will pilot this idea as soon as possible, in the hope that real savings can be returned much before FY'99.
1.57 Goal: Maximize resources devoted to teaching, research and public service by reducing the cost of administrative overhead, improving administrative services to faculty and staff, improving financial controls, and improving the quality of information for decision-making.
This recommendation is accepted as proposed, including the plan for this Spring semester's first phase of implementation. A planning team has been named and charged, and Provost Eggers has been identified as the administrative "champion" of this project. A full-scope plan should be completed by October 1, 1996.
1.58 Goal: Increase graduate tuition revenue from external grants and contracts.
This recommendation is accepted as proposed. VP Sundberg will inform the research community of this change, and VP Lubow will effect this change for FY'98.
1.59 Goal: Implement the already recommended University Chargeback Plan.
This recommendation is accepted as proposed. VP Lubow will be responsible for implementation of the 1992 memo.
1.60 Goal: Integrate Campus Planning and Facilities Services into a single organization under the leadership of an assistant vice president for facilities to improve services and avoid unnecessary costs.
This recommendation is accepted as proposed. VP Lubow will be responsible for implementation of the reorganization.